This archive contains answers to questions sent to Unidata support through mid-2025. Note that the archive is no longer being updated. We provide the archive for reference; many of the answers presented here remain technically correct, even if somewhat outdated. For the most up-to-date information on the use of NSF Unidata software and data services, please consult the Software Documentation first.
> It's actually the official launcher, can you help with that? > Not clear which official launcher? I would suggest you download an installer from here: https://www.unidata.ucar.edu/downloads/idv/current/index.jsp Then run the installer to install on your machine (is it Mac, Linux, or Windows) and go from there. Yuan Ticket Details =================== Ticket ID: ICT-822038 Department: Support IDV Priority: Normal Status: Open =================== NOTE: All email exchanges with Unidata User Support are recorded in the Unidata inquiry tracking system and then made publicly available through the web. If you do not want to have your interactions made available in this way, you must let us know in each email you send to us.