This archive contains answers to questions sent to Unidata support through mid-2025. Note that the archive is no longer being updated. We provide the archive for reference; many of the answers presented here remain technically correct, even if somewhat outdated. For the most up-to-date information on the use of NSF Unidata software and data services, please consult the Software Documentation first.
> Got up the next morning, re-downloaded and md5 checksums were OK. v5.4 > runs fine. Who knows... > > Walt > Hi Walt, Well, I got confused too when I replied your email. But, after checking with my college here, I know what was going on exactly. Your sent support email before my second release, somehow, the first release failed in window 64 installer. This is why I did not send out the announcement till yesterday and didn't realize some users already downloaded and tried to install the IDV5.4. Anyway, it should be all clear now and thanks for reporting the issue. Yuan > On 5/19/2017 1:22 PM, Unidata IDV Support wrote: > >> Full Name: Walter Rogers > >> Email Address: address@hidden > >> Organization: Private Soaring Weather Support > >> Package Version: 5.4 > >> Operating System: Windows 7 64bit > >> Hardware: > >> Description of problem: When download v5.4 ... IDV 5.4 Installer for > >> 64-bit Windows XP/Vista/7... > >> > >> I repeatedly get this md5 checksum: > >> > >> 113c12715cc3c09be68b3810e17551c8 > >> > >> Instead of the one you gave: > >> > >> 880bcb59c0b9cdd90942d3b0acdf3e60 > >> > >> Downloading with firefox v53.0.2 (32bit) > >> > >> > >> > >> > >> > > > > Hi Walter, > > > > I don't know what is going on in your machine. I just tested in one local > > machine, the number should be > > e427235ea200053cfdcd2b0ce8bbc24d, and this number is in the checksum file. > > > > Yuan > > > > > > Ticket Details > > =================== > > Ticket ID: JTG-490818 > > Department: Support IDV > > Priority: Normal > > Status: Open > > =================== > > NOTE: All email exchanges with Unidata User Support are recorded in the > > Unidata inquiry tracking system and then made publicly available through > > the web. If you do not want to have your interactions made available in > > this way, you must let us know in each email you send to us. > > > > > > Ticket Details =================== Ticket ID: JTG-490818 Department: Support IDV Priority: Normal Status: Closed =================== NOTE: All email exchanges with Unidata User Support are recorded in the Unidata inquiry tracking system and then made publicly available through the web. If you do not want to have your interactions made available in this way, you must let us know in each email you send to us.