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[IDV #WVZ-603396]: I can not connect servers images

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  • Subject: [IDV #WVZ-603396]: I can not connect servers images
  • Date: Tue, 17 May 2016 09:34:39 -0600
Guillermo,

You may also have a proxy server set up at your company: Agro03. This
proxy server may be causing the problems you are seeing. Again contact 
your system administrator/IT person about this issue.

Best,

Unidata IDV Support

> Guillermo,
> 
> You may have Internet connectivity problem at your local institution.
> 
> There are several ports you need open at your institution in order to run the
> IDV so that it may connect to different data servers. In general, ports 112,
> 8080 and 80 are required.
> 
> This is especially true for the data accessed from ADDE. You must have
> access to port 112.
> 
> http://www.unidata.ucar.edu/software/idv/docs/userguide/Systems.html
> 
> Contact your system administrator/IT person about Internet traffic on port 
> 112.
> 
> Best,
> 
> Unidata IDV Support
> 
> 
> > Full Name: Guillermo
> > Email Address: address@hidden
> > Organization: agroclima
> > Package Version: 5.2 build date:2015-08-26 18:19 UTC
> > Operating System: Linux
> > Hardware: Java: home: /home/modelo/IDV_5.2/jre version: 1.8.0_45 
> > j3d:1.6.0-pre9-daily-experimental daily
> > Description of problem:
> >
> > In all other information if I can connect to servers but I can not leave
> > images the text of the image with the ruling.
> >
> > Connecting to server:adde.ucar.edu
> > Agro03: unknown error
> >
> > ava.net.UnknownHostException: Agro03: unknown error
> > at java.net.Inet6AddressImpl.lookupAllHostAddr(Native Method)
> > at java.net.InetAddress$2.lookupAllHostAddr(InetAddress.java:907)
> > at java.net.InetAddress.getAddressesFromNameService(InetAddress.java:1302)
> > at java.net.InetAddress.getLocalHost(InetAddress.java:1479)
> > at 
> > edu.wisc.ssec.mcidas.adde.AddeURLConnection.connect(AddeURLConnection.java:684)
> > at 
> > edu.wisc.ssec.mcidas.adde.AddeURLConnection.getInputStream(AddeURLConnection.java:819)
> > at 
> > ucar.unidata.idv.chooser.adde.AddeChooser.checkIfServerIsOk(AddeChooser.java:1187)
> > at 
> > ucar.unidata.idv.chooser.adde.AddeChooser.canAccessServer(AddeChooser.java:1230)
> > at 
> > ucar.unidata.idv.chooser.adde.AddeImageChooser.connectToServer(AddeImageChooser.java:802)
> > at 
> > ucar.unidata.idv.chooser.adde.AddeImageChooser.handleConnect(AddeImageChooser.java:634)
> > at 
> > ucar.unidata.idv.chooser.adde.AddeChooser.handleConnectFromThread(AddeChooser.java:600)
> > at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
> > at 
> > sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
> > at 
> > sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
> > at java.lang.reflect.Method.invoke(Method.java:497)
> > at ucar.unidata.util.Misc$2.run(Misc.java:1215)
> > at ucar.unidata.util.Misc$3.run(Misc.java:1243)
> >
> >
> > ******************
> > Stack trace:
> > java.net.UnknownHostException: Agro03: unknown error
> > at java.net.Inet6AddressImpl.lookupAllHostAddr(Native Method)
> > at java.net.InetAddress$2.lookupAllHostAddr(InetAddress.java:907)
> > at java.net.InetAddress.getAddressesFromNameService(InetAddress.java:1302)
> > at java.net.InetAddress.getLocalHost(InetAddress.java:1479)
> > at 
> > edu.wisc.ssec.mcidas.adde.AddeURLConnection.connect(AddeURLConnection.java:684)
> > at 
> > edu.wisc.ssec.mcidas.adde.AddeURLConnection.getInputStream(AddeURLConnection.java:819)
> > at 
> > ucar.unidata.idv.chooser.adde.AddeChooser.checkIfServerIsOk(AddeChooser.java:1187)
> > at 
> > ucar.unidata.idv.chooser.adde.AddeChooser.canAccessServer(AddeChooser.java:1230)
> > at 
> > ucar.unidata.idv.chooser.adde.AddeImageChooser.connectToServer(AddeImageChooser.java:802)
> > at 
> > ucar.unidata.idv.chooser.adde.AddeImageChooser.handleConnect(AddeImageChooser.java:634)
> > at 
> > ucar.unidata.idv.chooser.adde.AddeChooser.handleConnectFromThread(AddeChooser.java:600)
> > at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
> > at 
> > sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
> > at 
> > sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
> > at java.lang.reflect.Method.invoke(Method.java:497)
> > at ucar.unidata.util.Misc$2.run(Misc.java:1215)
> > at ucar.unidata.util.Misc$3.run(Misc.java:1243)
> >
> >
> >
> 


Ticket Details
===================
Ticket ID: WVZ-603396
Department: Support IDV
Priority: Normal
Status: Closed
===================
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