This archive contains answers to questions sent to Unidata support through mid-2025. Note that the archive is no longer being updated. We provide the archive for reference; many of the answers presented here remain technically correct, even if somewhat outdated. For the most up-to-date information on the use of NSF Unidata software and data services, please consult the Software Documentation first.
> Thank you very much, as these fixes seem to remedy the issue. > > However, when trying to capture the image as a postscript .ps file, I now > get the following error: > > doSaveImage > java.lang.ArrayIndexOutOfBoundsException > > Can you help me with this issue as well? > > Thank you, > > Patrick > Patrick, I can not reproduce your error, maybe you can send me your bundle to test locally. Yuan > On Thu, Feb 11, 2016 at 7:08 PM, Unidata IDV Support < > address@hidden> wrote: > > > Patrick, > > > > In addition to what has been suggested thus far (if that does not work) > > try: > > > > Dashboard -> Edit -> Preferences -> System - Uncheck Enable geometry by > > reference > > > > After making the change, exit and relaunch the IDV to make the change take > > effect. > > > > See if that makes a difference, or try both solutions and let us know the > > outcome. > > > > Best, > > > > Unidata IDV Support > > > > > > Dear Unidata IDV Support: > > > > > > > > I am getting visualization errors when viewing simple maps in IDV 5.2. > > > > When viewing a simple U.S. map with U.S. counties layer turned on, I > > see: > > > > > > > > [image: Inline image 1] > > > > > > > > Then, when viewing a simple WRF file, and overlaying the terrain height > > > > variable at a 100 m contour interval, I see further erroneous maps: > > > > [image: Inline image 2] > > > > > > > > Can you help me determine the root of this issue? I have just > > installed > > > > the latest IDV 5.2 for my Windows 7 64-bit machine. > > > > > > > > Thank you, > > > > > > > > Patrick > > > > > > > > > > > > -- > > > > Patrick C. Campbell, Ph.D., CCM > > > > Postdoctoral Research Scholar > > > > Air Quality Forecasting Lab > > > > Department of Marine, Earth, and > > > > Atmospheric Sciences > > > > North Carolina State University > > > > 2800 Faucette Blvd, Raleigh, NC 27695 > > > > Campus Box 8208 > > > > Jordan Hall 1135 > > > > 919-515-9771 (office) > > > > 307-760-5178 (mobile) > > > > address@hidden > > > > NCSU-AQFL-CV > > > > <http://www.meas.ncsu.edu/aqforecasting/Patrick_Campbell_2014.html> > > > > Linked-In Profile > > > > <http://www.linkedin.com/pub/patrick-campbell-ph-d-ccm/71/a39/9b9> > > > > > > > > > > > > > > Hi Patrick, > > > The visualization error you experienced has something to do with the > > video card driver, we do have a fixed available by installing > > > a plugin, go to: Tools > Plugin Manager, and expand the Bug Fixes icon, > > double click on the + symbol, and then restart the IDV. > > > > > > Let me know if this can not fix your problem. > > > > > > > > > Yuan > > > > > > Ticket Details > > =================== > > Ticket ID: VRM-168678 > > Department: Support IDV > > Priority: Normal > > Status: Closed > > > > > > > -- > Patrick C. Campbell, Ph.D., CCM > Postdoctoral Research Scholar > Air Quality Forecasting Lab > Department of Marine, Earth, and > Atmospheric Sciences > North Carolina State University > 2800 Faucette Blvd, Raleigh, NC 27695 > Campus Box 8208 > Jordan Hall 1135 > 919-515-9771 (office) > 307-760-5178 (mobile) > address@hidden > NCSU-AQFL-CV > <http://www.meas.ncsu.edu/aqforecasting/Patrick_Campbell_2014.html> > Linked-In Profile > <http://www.linkedin.com/pub/patrick-campbell-ph-d-ccm/71/a39/9b9> > > Ticket Details =================== Ticket ID: VRM-168678 Department: Support IDV Priority: Normal Status: Open