This archive contains answers to questions sent to Unidata support through mid-2025. Note that the archive is no longer being updated. We provide the archive for reference; many of the answers presented here remain technically correct, even if somewhat outdated. For the most up-to-date information on the use of NSF Unidata software and data services, please consult the Software Documentation first.
Julian, My guess is you have a 64 bit machine, though you should verify this: http://pcsupport.about.com/od/windows7/ht/windows-7-32-bit-64-bit.htm Please download and install the latest version of the IDV corresponding to your operating system. http://www.unidata.ucar.edu/downloads/idv/current/index.jsp After installation, open a Command Prompt window. Run the program C:\Program Files\IDV_52\runIDV.bat What errors do you see? Best, Unidata IDV Support > Good morning, > > I was trying to help Angela with this problem yesterday. When runIDV.bat > was run nothing happen a cmd screen popped up and then closed. I did not > see any related log writtin. > > She also had a 64bit version originally but since it stopped working with > the 32bit install of office we tried installing the 32bit IDV > > Thanks, > > Julian Mesa > > address@hidden> wrote: > > > Angela, > > > > When running runIDV.bat, you probably got an error message. What was that > > error? > > > > My guess is you should probably be running the 64 bit version if it is a > > fairly > > recent computer. > > > > Best, > > > > Unidata IDV Support > > > > > Good day Unidata Support, > > > > > > I am experiencing some issues with IDV. After installing Office 2013 and > > > launching Lync, IDV will not start. I have tried a 64 and 32 bit version, > > > but neither work. Also, upon running runIDV.bat nothing happened. > > > > > > Please advise on how to resolve this issue. > > > > > > Best Regards, > > > *Angela Reside* > > > > > > Weather Studies Analyst > > > > > > *Applied Weather Technology, Inc.* > > > *?A StormGeo Company* > > > www.awtworldwide.com > > > > > > > > > > > > Ticket Details > > =================== > > Ticket ID: XPY-248639 > > Department: Support IDV > > Priority: Normal > > Status: Closed > > > > > > -- > Julian O. Mesa > System Admin > Phone: 408-400-2044 > E-mail: address@hidden > > *Applied Weather Technology, Inc.* > > *A StormGeo Company* > > Ticket Details =================== Ticket ID: XPY-248639 Department: Support IDV Priority: Normal Status: Closed