[IDV #XPY-248639]: Office 2013 and IDV 5.0

Angela,

When running runIDV.bat, you probably got an error message. What was that error?

My guess is you should probably be running the 64 bit version if it is a fairly
recent computer.

Best,

Unidata IDV Support

> Good day Unidata Support,
> 
> I am experiencing some issues with IDV.  After installing Office 2013 and
> launching Lync, IDV will not start. I have tried a 64 and 32 bit version,
> but neither work.  Also, upon running runIDV.bat nothing happened.
> 
> Please advise on how to resolve this issue.
> 
> Best Regards,
> *Angela Reside*
> 
> Weather Studies Analyst
> 
> *Applied Weather Technology, Inc.*
> *?A StormGeo Company*
> www.awtworldwide.com
> 
> 


Ticket Details
===================
Ticket ID: XPY-248639
Department: Support IDV
Priority: Normal
Status: Closed