[IDV #JQX-685945]: IDV not start

Juan,

I meant to say:

Please update your Windows *graphics* driver.

Best,

Unidata IDV Support

> Juan,
> 
> Assuming you are on Windows, please first update your Windows driver.
> 
> If that does not work please open a command prompt window (cmd.exe), change
> directory to where you installed the IDV and run the runIDV.bat script.
> 
> Please copy and paste the result, and send the output to us.
> 
> Best,
> 
> Unidata IDV Support
> 
> 
> 
> > Full Name: Juan Antonio  Palma Solis
> > Email Address: address@hidden
> > Organization: CONAGUA
> > Package Version:
> > Operating System:
> > Hardware:
> > Description of problem:
> >
> > IDV not start
> >
> > @echo off
> >
> > REM 
> > ##############################################################################
> > REM  Script:  runIDV.bat
> > REM
> > REM  Purpose: script to launch the IDV on Windows
> > REM
> > REM  Syntax:  runIDV.bat <idv options>
> > REM
> > REM  Notes:   In past versions of the IDV, users had to change this script 
> > to
> > REM  manipulate memory settings. The IDV now configures the  appropriate 
> > memory.
> > REM  Users can also change the memory via the Preferences  menu. In 
> > exceptional
> > REM  situations where the IDV may not start due to memory issues, it may be
> > REM  necessary to bootstrap the memory size. In this case, please uncomment 
> > the
> > REM  idv_memory section below and subsequently choose memory via the 
> > Preferences
> > REM  menu.  Be sure to comment it out that after setting the memory via the
> > REM  Preferences if you want the preference to take effect.
> > REM  A similar problem exists with "PermGenSpace" memory.  This can also be 
> > set in
> > REM  the Preferences under the System Tab.  However, if you cannot start 
> > the IDV
> > REM  and have error messages about "PermGenSpace", uncomment the
> > REM  idv_maxpermgensize=128 line below and then start the IDV.  Set this 
> > value
> > REM  in the Preferences, then comment out the line again and restart the 
> > IDV.
> > REM 
> > ##############################################################################
> >
> > setlocal
> >
> > FOR /F "tokens=*" %%i IN ('jre\bin\java -cp idv.jar
> > ucar.unidata.idv.IdvCommandLinePrefs %* 2^>NUL') DO SET %%i
> >
> > IF %idv_memory%.==. (
> > echo IDV failed to start. Please contact address@hidden
> > GOTO end)
> >
> > REM Stripping quotes
> > set idv_memory=%idv_memory:"=%
> > set idv_maxpermgensize=%idv_maxpermgensize:"=%
> >
> > REM See important note about this above. To bootstrap the IDV memory, 
> > uncomment
> > REM the line below and set to a value  in megabytes.
> > REM set idv_memory=512
> >
> > REM See important note about this above. If you cannot start the IDV 
> > because of
> > REM PermGenSpace errors, uncomment the line below.
> > REM set idv_maxpermgensize=128
> >
> > @echo on
> > jre\bin\java -Xmx%idv_memory%m -XX:PermSize=%idv_maxpermgensize%m 
> > -XX:MaxPermSize=%idv_maxpermgensize%m -XX:+DisableExplicitGC 
> > -Didv.enableStereo=false -jar idv.jar %*
> > @echo off
> >
> > REM Use the line below instead if you want to use the D3D version of Java 3D
> > REM jre\bin\java -Xmx%idv_memory%m -XX:PermSize=%idv_maxpermgensize%m 
> > -XX:MaxPermSize=%idv_maxpermgensize%m -XX:+DisableExplicitGC -Dj3d.rend=d3d 
> > -jar idv.jar %*
> >
> >
> > endlocal
> >
> > :end
> >
> >
> >
> 


Ticket Details
===================
Ticket ID: JQX-685945
Department: Support IDV
Priority: Normal
Status: Closed