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[IDV #KCN-689298]: IDV Installer

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  • Subject: [IDV #KCN-689298]: IDV Installer
  • Date: Thu, 12 Jun 2014 13:23:35 -0600
Barry (not Brian, sorry, too much e-support),

I am stumped here. Do the following:

Double click on the IDV dmg. This should mount the IDV installer. Then issue the
following commands from the terminal:

cd /Volumes/idv

java -verion (what is the output here?)

open Integrated\ Data\ Viewer\ Installer.app

What happens?

At NOAA, you have restricted permissions about where you can install stuff on OS
X, correct? I have seen problems before where the IDV is essentially confused
about what Java it should be using.

Best,

Unidata IDV Support

> Hi,
> attached java info
> thanks barry
> 
> On 6/12/14, 1:01 PM, Unidata IDV Support wrote:
> > Brian,
> >
> > When you go to System Preferences, Java, Java tab, what are the JRE
> > settings? Please provide a screen shot.
> >
> > Best,
> >
> > Unidata IDV Support
> >
> >> Hi,
> >> thanks for the reply - we have /usr/bin/java 1.7_45, JDK 1.8_05 and Java
> >> 7u60 installed currently on
> >> MacOS 10.9.3.
> >>
> >>
> >> On 6/12/14, 12:41 PM, Unidata IDV Support wrote:
> >>> Barry,
> >>>
> >>> Actually the IDV for OS X comes with its own Java. In this case, it is the
> >>> install4j IDV *installer* that is complaining that it cannot find Java. 
> >>> Try
> >>> getting a version of Java available here: http://www.java.com/en/ and 
> >>> trying the IDV
> >>> installation process again.
> >>>
> >>> Please keep us up-to-date on your progress.
> >>>
> >>> Best,
> >>>
> >>> Unidata IDV Support
> >>>
> >>>> No dice on Mavericks, with latest JDK and Java (attached) ?
> >>>>
> >>>>
> >>> Ticket Details
> >>> ===================
> >>> Ticket ID: KCN-689298
> >>> Department: Support IDV
> >>> Priority: Low
> >>> Status: Open
> >>>
> >> --
> >>
> >> Barry McInnes
> >> 325 Broadway
> >> Boulder CO 80304
> >> (303)4976231
> >> address@hidden
> >>
> >>
> >
> > Ticket Details
> > ===================
> > Ticket ID: KCN-689298
> > Department: Support IDV
> > Priority: Low
> > Status: Closed
> >
> 
> --
> 
> Barry McInnes
> 325 Broadway
> Boulder CO 80304
> (303)4976231
> address@hidden
> 
> 
> 


Ticket Details
===================
Ticket ID: KCN-689298
Department: Support IDV
Priority: Low
Status: Closed