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[IDV #BMN-924131]: wrong data displayed

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  • Subject: [IDV #BMN-924131]: wrong data displayed
  • Date: Mon, 02 Dec 2013 13:22:29 -0700
Bill,

Please use the adde url newmotherlode.ucar.edu instead of atm.ucar.edu. In the 
future it will change back to atm.

Sorry for the delayed response.


Best Wishes,

Unidata IDV Support

> Greetings,
> 
> Tom's fix (below) is much appreciated, however, atm.ucar.edu has not
> responded in several days. I get a connection timeout error.
> 
> I very much want to use this data to create real time displays. Can it
> be returned to service ?
> 
> Thanks, Bill
> 
> On 10/21/2013 5:47 PM, Unidata IDV Support wrote:
> > Hi Bill,
> >
> > We have some new information for you. Point your image server to 
> > atm.ucar.edu.
> > The dataset group is GLOBAL and image type are "IR composite" and "WV 
> > composite".
> > Tom implemented a change as of 18Z today.
> >
> > Please keep us up-to-date with your progress.
> >
> > Best Wishes,
> >
> > Unidata
> >
> >>> That explains what I saw. However, I would still very much like to
> >>> display IR data over the Arctic. Do you know of another server (with
> >>> these data) that the IDV can access?
> >>>
> >>> Bill
> >> Bill,
> >> We don't know any, but you can contact the SSEC to find out. My guess is 
> >> that some of the polar orbiting data should cover this region.
> >>
> >>
> >> Yuan
> >>> On 10/18/2013 5:07 PM, Unidata IDV Support wrote:
> >>>> Bill,
> >>>>
> >>>> We can confirm the problem. Actually, unfortunately, there is no arctic 
> >>>> data. We worked with Tom Yoksas to remove the invalid arctic data 
> >>>> entries from the ADDE server in question. You will now no longer see the 
> >>>> Arctic data option. The antarctic entries are still present and valid.
> >>>>
> >>>> Best Wishes,
> >>>>
> >>>> Unidata IDV Support
> >>>>
> >>>>> Full Name: bill fingerhut
> >>>>> Email Address: address@hidden
> >>>>> Organization: lyndon state college retired
> >>>>> Package Version: 4.0u1 build date:2013-03-29 18:10 UTC
> >>>>> Operating System: Windows XP
> >>>>> Hardware: Java: home: C:\Program Files\IDV_4.0u1\jre version: 1.6.0_43 
> >>>>> j3d:1.5.2 fcs (build4)
> >>>>> Description of problem:
> >>>>>
> >>>>> Using the dashboard, Data choosers tab, Images, from 
> >>>>> stratus.al.noaa.gov,
> >>>>> RTIMAGES, Connect, Arctic Thermal IR Composite, Times/relative Most
> >>>>> recent, to display data leads to an image from the Antarctic NOT the
> >>>>> arctic. Something seems wrong!
> >>>>>
> >>>>>
> >>>> Ticket Details
> >>>> ===================
> >>>> Ticket ID: BMN-924131
> >>>> Department: Support IDV
> >>>> Priority: Normal
> >>>> Status: Closed
> >>>>
> >>>>
> >>>
> >>> --
> >>> The Fingerhuts
> >>> Saint Johnsbury, Vt, 05819
> >>>
> >>> email: address@hidden
> >>>
> >>>
> >
> > Ticket Details
> > ===================
> > Ticket ID: BMN-924131
> > Department: Support IDV
> > Priority: Normal
> > Status: Closed
> >
> >
> 
> 
> --
> The Fingerhuts
> Saint Johnsbury, Vt, 05819
> 
> email: address@hidden
> 
> 


Ticket Details
===================
Ticket ID: BMN-924131
Department: Support IDV
Priority: High
Status: Open