[IDV #SYM-139645]: IDV Will Not Display Images

Paul,

Good to know it worked. And thanks for writing back with the solution so that 
we have it in the record.

Best Wishes,

Unidata IDV Support


> I found the issue! I needed to "enable software processing" within the
> vertex processing settings of my Intel Graphics and Media Control Panel.
> Once I did that, I could view images.
> 
> Thanks!
> 
> Paul
> 
> 
> 
> On 10/31/2013 12:45 PM, Unidata IDV Support wrote:
> > Paul,
> >
> > There is an entry about this in the FAQ:
> >
> > http://www.unidata.ucar.edu/software/idv/docs/userguide/Faq.html#d3dvertex
> >
> > (See the last line in the runIDV.bat script.)
> >
> > Please keep us up-to-date on your progress.
> >
> > Best Wishes,
> >
> > Unidata IDV Support
> >
> >> Full Name: Paul Douglas
> >> Email Address: address@hidden
> >> Organization: NOAA
> >> Package Version: 4.1 build date:2013-08-02 18:38 UTC
> >> Operating System: Windows XP
> >> Hardware: Java: home: C:\Program Files\IDV_4.1\jre version: 1.6.0_43 
> >> j3d:1.5.2 fcs (build4)
> >> Description of problem: I'm new to IDV, and just installed v4.1 to my 
> >> desktop PC. When I initially launched the software, I got an error message 
> >> telling me to update the video card driver and install the latest version 
> >> of DirectX. Once I did that, the software launched, but I cannot view 
> >> images.
> >>
> >> When I try to load images, I get the error message: [Java3D] Warning: Fail 
> >> to lock vertex buffer  D3DERR_DRIVERINTERNALERROR
> >>
> >> What could be causing this?
> >>
> >>
> >
> > Ticket Details
> > ===================
> > Ticket ID: SYM-139645
> > Department: Support IDV
> > Priority: Normal
> > Status: Closed
> >
> 
> --
> J. Paul Douglas
> Principal Systems Engineer
> GOES Flight Operations
> NOAA Satellite Operations Facility
> ASRC Federal Technical Services
> Desk: 301-817-4031
> 
> 
> 
> Associate Fellow
> American Institute of Aeronautics and Astronautics
> 
> 


Ticket Details
===================
Ticket ID: SYM-139645
Department: Support IDV
Priority: Normal
Status: Closed