This archive contains answers to questions sent to Unidata support through mid-2025. Note that the archive is no longer being updated. We provide the archive for reference; many of the answers presented here remain technically correct, even if somewhat outdated. For the most up-to-date information on the use of NSF Unidata software and data services, please consult the Software Documentation first.
Paul, There is an entry about this in the FAQ: http://www.unidata.ucar.edu/software/idv/docs/userguide/Faq.html#d3dvertex (See the last line in the runIDV.bat script.) Please keep us up-to-date on your progress. Best Wishes, Unidata IDV Support > Full Name: Paul Douglas > Email Address: address@hidden > Organization: NOAA > Package Version: 4.1 build date:2013-08-02 18:38 UTC > Operating System: Windows XP > Hardware: Java: home: C:\Program Files\IDV_4.1\jre version: 1.6.0_43 > j3d:1.5.2 fcs (build4) > Description of problem: I'm new to IDV, and just installed v4.1 to my desktop > PC. When I initially launched the software, I got an error message telling me > to update the video card driver and install the latest version of DirectX. > Once I did that, the software launched, but I cannot view images. > > When I try to load images, I get the error message: [Java3D] Warning: Fail to > lock vertex buffer D3DERR_DRIVERINTERNALERROR > > What could be causing this? > > Ticket Details =================== Ticket ID: SYM-139645 Department: Support IDV Priority: Normal Status: Closed