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[IDV #PBV-231059]: Error messages

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  • Subject: [IDV #PBV-231059]: Error messages
  • Date: Wed, 24 Jul 2013 14:56:05 -0600
> We are just connected through a public wi-fi.  We are not connected to the 
> network nor did we add any firewall.
> 

It is likely the connection problem, give it another try and let us know.


Yuan
> -----Original Message-----
> From: Unidata IDV Support [mailto:address@hidden]
> Sent: Tuesday, July 23, 2013 12:40 PM
> To: Janelle J. Whitlock
> Cc: address@hidden
> Subject: [IDV #PBV-231059]: Error messages
> 
> > Full Name: Janelle Whitlock
> > Email Address: address@hidden
> > Organization: Kirby Science Discovery Center Package Version: 4.0u1
> > build date:2013-03-29 18:10 UTC Operating System: Windows 8
> > Hardware: Java: home: C:\Program Files (x86)\Java\jre7 version:
> > 1.7.0_25 j3d:1.5.2 fcs (build4) Description of problem: Creating
> > display: Locations java.lang.NullPointerException
> >
> >
> > An error is occuring whenever we to access ANY data.  We are also be
> > told that we have timed out from the connection and we have not been
> > able to see anything before it times out.  It is hard to tell you
> > which items we are trying to access because it tells us that error 
> > everytime.
> > We have a major educational training coming up where we will be
> > showing the IDV to many teachers and need to get this issue resolved.
> >
> > Thank you for your help. :)
> >
> 
> Janelle,
> This looks like the network connection issue, do you have any firewall in 
> your side?
> 
> Yuan
> >
> > ******************
> > Stack trace:
> > java.lang.NullPointerException
> > at
> > ucar.unidata.metdata.NamedStationTable.getMap(NamedStationTable.java:1
> > 438) at
> > ucar.unidata.metdata.StationTableImpl.values(StationTableImpl.java:161
> > ) at
> > ucar.unidata.idv.control.StationLocationControl.getStationList(Station
> > LocationControl.java:1315) at
> > ucar.unidata.idv.control.StationLocationControl.getFilterNames(Station
> > LocationControl.java:953) at
> > ucar.unidata.idv.control.StationModelControl.init(StationModelControl.
> > java:508) at
> > ucar.unidata.idv.control.StationLocationControl.init(StationLocationCo
> > ntrol.java:294) at
> > ucar.unidata.idv.control.DisplayControlImpl.init(DisplayControlImpl.ja
> > va:1423) at
> > ucar.unidata.idv.control.DisplayControlImpl.init(DisplayControlImpl.ja
> > va:1106) at
> > ucar.unidata.idv.ControlDescriptor.initControl(ControlDescriptor.java:
> > 986) at
> > ucar.unidata.idv.ControlDescriptor$1.run(ControlDescriptor.java:911)
> > at ucar.unidata.util.Misc$3.run(Misc.java:1249)
> >
> >
> >
> 
> 
> Ticket Details
> ===================
> Ticket ID: PBV-231059
> Department: Support IDV
> Priority: Normal
> Status: Open
> 
> 


Ticket Details
===================
Ticket ID: PBV-231059
Department: Support IDV
Priority: Normal
Status: Open