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[IDV #PBV-231059]: Error messages

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  • Subject: [IDV #PBV-231059]: Error messages
  • Date: Tue, 23 Jul 2013 11:40:18 -0600
> Full Name: Janelle Whitlock
> Email Address: address@hidden
> Organization: Kirby Science Discovery Center
> Package Version: 4.0u1 build date:2013-03-29 18:10 UTC
> Operating System: Windows 8
> Hardware: Java: home: C:\Program Files (x86)\Java\jre7 version: 1.7.0_25 
> j3d:1.5.2 fcs (build4)
> Description of problem: Creating display: Locations
> java.lang.NullPointerException
> 
> 
> An error is occuring whenever we to access ANY data.  We are also be
> told that we have timed out from the connection and we have not been
> able to see anything before it times out.  It is hard to tell you which
> items we are trying to access because it tells us that error everytime.
> We have a major educational training coming up where we will be showing
> the IDV to many teachers and need to get this issue resolved.
> 
> Thank you for your help. :)
> 

Janelle,
       This looks like the network connection issue, do you have any firewall 
in your side?

Yuan
> 
> ******************
> Stack trace:
> java.lang.NullPointerException
> at ucar.unidata.metdata.NamedStationTable.getMap(NamedStationTable.java:1438)
> at ucar.unidata.metdata.StationTableImpl.values(StationTableImpl.java:161)
> at 
> ucar.unidata.idv.control.StationLocationControl.getStationList(StationLocationControl.java:1315)
> at 
> ucar.unidata.idv.control.StationLocationControl.getFilterNames(StationLocationControl.java:953)
> at 
> ucar.unidata.idv.control.StationModelControl.init(StationModelControl.java:508)
> at 
> ucar.unidata.idv.control.StationLocationControl.init(StationLocationControl.java:294)
> at 
> ucar.unidata.idv.control.DisplayControlImpl.init(DisplayControlImpl.java:1423)
> at 
> ucar.unidata.idv.control.DisplayControlImpl.init(DisplayControlImpl.java:1106)
> at ucar.unidata.idv.ControlDescriptor.initControl(ControlDescriptor.java:986)
> at ucar.unidata.idv.ControlDescriptor$1.run(ControlDescriptor.java:911)
> at ucar.unidata.util.Misc$3.run(Misc.java:1249)
> 
> 
> 


Ticket Details
===================
Ticket ID: PBV-231059
Department: Support IDV
Priority: Normal
Status: Open