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Hi Gilles, Since I'm working with you on other issues, I was wondering, has this issue been resolved? Cheers, Sean > Hi Tom, > > The third window, kind of a DOS window shows the following warning: > > [Java3D] Warning: Fail to lock Vertex Buffer - D3DERR_DRIVERINTERNALERROR > > as on the attached screen shots I sent yesterday, and the map view window > seems ok but nothing shows up, neither the map neither the data that should > be displayed > > thanks for your help > > cheers, > > gilles > > > > > > On Wed, Aug 29, 2012 at 8:40 AM, Gilles Arfeuille <address@hidden>wrote: > > > Hi Tom, > > > > "It should be straight forward".... > > > > I did as you said (it is 32 bits) and as shown on the pictures I attached > > in the previous email in a window kind of DOS window it shows error > > messages for the 3d Java. Did you get these screen shots? > > > > The Dashboard window and map view window look fine, and on the map view > > window it just not shows the maps and when for example I download a > > satellite image it does download it and create the corresponding display > > but on the map view window where the map should be and the satellite > > picture should be it is just blank... > > > > Any suggestion? > > > > Thanks > > > > Gilles > > > > > > address@hidden> wrote: > > > >> Hi Gilles, > >> > >> re: > >> > Trying to install correctly IDV on a computer for the school that runs > >> only > >> > windows xp. > >> > >> OK, this should be straightforward. > >> > >> re: > >> > I have done it correctly on linux with no problem but I am missing > >> > something here on windows (should not it be simpler?) . > >> > >> Hmm... The installation on Windows (either XP or Win7) should be > >> very simple: > >> > >> - download the appropriate IDV installer from the Unidata website > >> and then run the installer > >> > >> re: > >> > Actually the computer is new and came quite "naked" > >> > >> As long as the video driver is up to date, this should pose no problems. > >> > >> re: > >> > I installed IDV, java and java 3d, and I get error messages like on the > >> > attached douments without any map or any image on the map view window > >> > >> The IDV installer for Windows (either flavor) comes with its own version > >> of Java and Java 3D. There is no need to install either Java or Java 3D > >> individually. > >> > >> re: > >> > What am I doing wrong and what should I do? > >> > >> I would do as I suggested above: download the installer (probably 32-bit > >> windows version since most XP installations are not 64-bit) to the > >> desktop; > >> double click on the installer icon; allow the installer to install the > >> package on your machine, and then run the installed version. > >> > >> If you run into problems with the above procedure, please let us know > >> exactly what you see that does not work. > >> > >> Example: The startup window is created and the IDV is loading, but it > >> disappears and removes the startup window so you have no indication of > >> what happened. The cause of this kind of failure can be a video driver > >> that is not up to date or something else less obvious. > >> > >> Cheers, > >> > >> Tom > >> -- > >> > >> **************************************************************************** > >> Unidata User Support UCAR Unidata > >> Program > >> (303) 497-8642 P.O. Box > >> 3000 > >> address@hidden Boulder, CO > >> 80307 > >> > >> ---------------------------------------------------------------------------- > >> Unidata HomePage http://www.unidata.ucar.edu > >> > >> **************************************************************************** > >> > >> > >> Ticket Details > >> =================== > >> Ticket ID: LBD-766022 > >> Department: Support IDV > >> Priority: Normal > >> Status: Closed > >> > >> > > > > Ticket Details =================== Ticket ID: LBD-766022 Department: Support IDV Priority: Normal Status: Open