This archive contains answers to questions sent to Unidata support through mid-2025. Note that the archive is no longer being updated. We provide the archive for reference; many of the answers presented here remain technically correct, even if somewhat outdated. For the most up-to-date information on the use of NSF Unidata software and data services, please consult the Software Documentation first.
> That too is not working. Running the "simpleIDV.bat" causes a similar crash > to the normal run. > > After upgrading the video driver, I did notice that the first launch stayed > up a little longer than before. I was able to navigate through to a different > menu in IDV, but then it crashed. After the crash it just constantly closes > like before. > > At the moment I am doing this through Remote Desktop so this could be > affecting the program. I'll verify it is still crashing when I am physically > at the machine later today. > Brandon, When you get the chance to run the IDV locally, please rename or delete the main.xml file in the .unidata/idv/DefaultIdv directory before you run the IDV, also, pay special attention on the memory usage. Yuan > Brandon Helvie > Computer Support Specialist, Senior > Academic Support Unit > Information Technology > E-mail: address@hidden Phone: (307) 766-6165 > > Ticket Details =================== Ticket ID: XHC-355540 Department: Support IDV Priority: Normal Status: Open