This archive contains answers to questions sent to Unidata support through mid-2025. Note that the archive is no longer being updated. We provide the archive for reference; many of the answers presented here remain technically correct, even if somewhat outdated. For the most up-to-date information on the use of NSF Unidata software and data services, please consult the Software Documentation first.
> That too is not working. Running the "simpleIDV.bat" causes a similar crash
> to the normal run.
>
> After upgrading the video driver, I did notice that the first launch stayed
> up a little longer than before. I was able to navigate through to a different
> menu in IDV, but then it crashed. After the crash it just constantly closes
> like before.
>
> At the moment I am doing this through Remote Desktop so this could be
> affecting the program. I'll verify it is still crashing when I am physically
> at the machine later today.
>
Brandon,
When you get the chance to run the IDV locally, please rename or delete the
main.xml file in the .unidata/idv/DefaultIdv directory before you run the IDV,
also, pay special attention on the memory usage.
Yuan
> Brandon Helvie
> Computer Support Specialist, Senior
> Academic Support Unit
> Information Technology
> E-mail: address@hidden Phone: (307) 766-6165
>
>
Ticket Details
===================
Ticket ID: XHC-355540
Department: Support IDV
Priority: Normal
Status: Open