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[IDV #WDJ-710360]: nexradcomp data from motherlode

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  • Subject: [IDV #WDJ-710360]: nexradcomp data from motherlode
  • Date: Mon, 18 Oct 2010 14:00:30 -0600
Hi Bill

Yuan and I are having trouble reproducing the connection problem.

We were able to load your bundle and see 

+ US Metar data
+ Canadian Metar data
+ Radar composite data

(We are getting errors originating from not being able to load local resource, 
e.g. C:\IdvWxIcon\radarColBar9.gif, but that is expected.)

In order to better diagnosis this connection problem, do not use this bundle, 
but start from a clean slate. Then try to load the radar composite from the 
Unidata adde server. Are you seeing a connect problem? This test will hopefully 
better isolate the problem.


Thanks.

-Julien


> Julien,
> 
> I don't believe it is. The metar data displayed fine, but the area file
> did not.
> The error message is: ERROR:   connect
> 
> Bill
> 
> On 10/18/2010 1:59 PM, Unidata IDV Support wrote:
> > Hi Bill,
> >
> > We recently had some data server issues which we believe are resolved.
> >
> > Can you confirm that your expected data is present?
> >
> > Thanks.
> >
> > -Julien
> >
> >> Good morning,
> >>
> >> I think I need to describe my problem/symptoms in more detail, to help you
> >> zero in on the cause.
> >>
> >> I am trying to load a bundle, that worked fine until recently. It has
> >> several
> >> data sources, that include metars and nexradcomp data from motherlode.
> >> The metar data source occurs twice; one is used for US stations and
> >> the other is used for Canadian stations. Thus, I can filter each 
> >> separately.
> >>
> >> The problem is that 'usually' 2 of the data sources appear and are 
> >> displayed
> >> while the third is not. The omitted source varies! After it fails, I
> >> find error messages
> >> that include:
> >>
> >> error opening areafile: java.net.connection exception: connection timed out
> >>
> >> and
> >>
> >> error: reading point data
> >> problem accessing data
> >> visad.visadexception: problem accessing data
> >>
> >> So, each works okay some of the time, but rarely do all work at the same
> >> time.
> >>
> >> I hope this helps you, Bill
> >>
> >> On 10/17/2010 10:00 AM, Unidata IDV Support wrote:
> >>> address@hidden,
> >>>
> >>> Your Ticket has been received, and a Unidata staff member will review it 
> >>> and reply accordingly. Listed below are details of this new Ticket. 
> >>> Please make sure the Ticket ID remains in the Subject: line on all 
> >>> correspondence related to this Ticket.
> >>>
> >>>       Ticket ID: WDJ-710360
> >>>       Subject: nexradcomp data from motherlode
> >>>       Department: Support IDV
> >>>       Priority: Normal
> >>>       Status: Open
> >>>
> >>>
> >>>
> >>> Please let us know how we can assist you further.
> >>>
> >>> Unidata User Support
> >>>
> >>>
> >>
> >> --
> >> The Fingerhuts
> >> Saint Johnsbury, Vt, 05819
> >>
> >> email: address@hidden
> >>
> >>
> >
> > Ticket Details
> > ===================
> > Ticket ID: WDJ-710360
> > Department: Support IDV
> > Priority: Normal
> > Status: Open
> >
> >
> 
> 
> --
> The Fingerhuts
> Saint Johnsbury, Vt, 05819
> 
> email: address@hidden
> 
> 


Ticket Details
===================
Ticket ID: WDJ-710360
Department: Support IDV
Priority: Normal
Status: Open