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[IDV #WDJ-710360]: nexradcomp data from motherlode

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  • Subject: [IDV #WDJ-710360]: nexradcomp data from motherlode
  • Date: Mon, 18 Oct 2010 11:59:32 -0600
Hi Bill,

We recently had some data server issues which we believe are resolved.

Can you confirm that your expected data is present?

Thanks.

-Julien

> Good morning,
> 
> I think I need to describe my problem/symptoms in more detail, to help you
> zero in on the cause.
> 
> I am trying to load a bundle, that worked fine until recently. It has
> several
> data sources, that include metars and nexradcomp data from motherlode.
> The metar data source occurs twice; one is used for US stations and
> the other is used for Canadian stations. Thus, I can filter each separately.
> 
> The problem is that 'usually' 2 of the data sources appear and are displayed
> while the third is not. The omitted source varies! After it fails, I
> find error messages
> that include:
> 
> error opening areafile: java.net.connection exception: connection timed out
> 
> and
> 
> error: reading point data
> problem accessing data
> visad.visadexception: problem accessing data
> 
> So, each works okay some of the time, but rarely do all work at the same
> time.
> 
> I hope this helps you, Bill
> 
> On 10/17/2010 10:00 AM, Unidata IDV Support wrote:
> > address@hidden,
> >
> > Your Ticket has been received, and a Unidata staff member will review it 
> > and reply accordingly. Listed below are details of this new Ticket. Please 
> > make sure the Ticket ID remains in the Subject: line on all correspondence 
> > related to this Ticket.
> >
> >      Ticket ID: WDJ-710360
> >      Subject: nexradcomp data from motherlode
> >      Department: Support IDV
> >      Priority: Normal
> >      Status: Open
> >
> >
> >
> > Please let us know how we can assist you further.
> >
> > Unidata User Support
> >
> >
> 
> 
> --
> The Fingerhuts
> Saint Johnsbury, Vt, 05819
> 
> email: address@hidden
> 
> 


Ticket Details
===================
Ticket ID: WDJ-710360
Department: Support IDV
Priority: Normal
Status: Open