This archive contains answers to questions sent to Unidata support through mid-2025. Note that the archive is no longer being updated. We provide the archive for reference; many of the answers presented here remain technically correct, even if somewhat outdated. For the most up-to-date information on the use of NSF Unidata software and data services, please consult the Software Documentation first.
Hi Chris- > I *think* it's 64-bit; it's an Intel Core 2 Duo chip. How can I tell > for sure? I think on the Finder menu, there's a System Configuration menu (I'm at home and don't have access to a Mac, so don't know for sure). If you can take a screen shot of that and send it along, that would be good. Thanks. Don > On Jan 22, 2010, at 10:41 AM, Unidata IDV Support wrote: > > > Hi Chris- > > > > We're still trying to track down this issue. You are not the only > > one to report this, but we are unable to reproduce it on our systems > > which are all 64-bit. Are you running on a 32-bit system? > > > > Don Murray > > > >> Yeah, I had already tried that. There must be some other checks > >> going > >> on there, because it fails to open at all: > >> > >> macwork:IDV_2.8> open IDV.app > >> LSOpenFromURLSpec() failed with error -10810 for the file / > >> Applications/IDV_2.8/IDV.app. > >> > >> I also tried setting my administrator's account Java preferences to > >> 1.6 and reinstalling IDV 2.8, but no improvement there. > >> > >> Here are my current Java settings: > >> > >> macwork:IDV_2.8> java -version > >> java version "1.6.0_17" > >> Java(TM) SE Runtime Environment (build 1.6.0_17-b04-248-9M3125) > >> Java HotSpot(TM) 64-Bit Server VM (build 14.3-b01-101, mixed mode) > >> (see also attachment below). > >> > >> > >> > >> > >> > >> > >> > >> Also, if I uncheck the J2SE 5.0 boxes above, leaving only Java SE > >> 6, I > >> get the same error as when I change the 1.5 to 1.6 in Info.plist. > >> > >> I don't have JAVA_HOME or JDK_HOME set to anything. Could that be a > >> problem? > >> > >> Or is it looking for a 32-bit version of Java 1.6 and not finding it? > >> > >> And why would runIDV work just fine? > >> > >> On Jan 19, 2010, at 6:45 PM, Unidata IDV Support wrote: > >> > >>> > >>> Hi again, > >>> > >>> I just came across this write up that mentions the java version: > >>> > >>> http://developer.apple.com/mac/library/documentation/Java/Reference/Java_InfoplistRef/Articles/JavaDictionaryInfo.plistKeys.html > >>> > >>> Can you try editing the xml file: > >>> <IDV install dir>/IDV.app/Contents/Info.plist > >>> and changing the folowing: > >>> <key>JVMVersion</key> > >>> <string>1.5+</string> > >>> > >>> to: > >>> <key>JVMVersion</key> > >>> <string>1.6+</string> > >>> > >>> Or just copy the attached file over the installed file. > >>> > >>> -Jeff > >>> > >>> > >>> > >>> Ticket Details > >>> =================== > >>> Ticket ID: KNP-408989 > >>> Department: Support IDV > >>> Priority: Normal > >>> Status: Open<Info.plist> > >> > >> -- > >> Christopher Lynnes NASA/GSFC, Code 610.2 > >> 301-614-5185 > >> > >> > >> > > > > > > Ticket Details > > =================== > > Ticket ID: KNP-408989 > > Department: Support IDV > > Priority: Normal > > Status: Open > > > > -- > Christopher Lynnes NASA/GSFC, Code 610.2 > 301-614-5185 > > Ticket Details =================== Ticket ID: KNP-408989 Department: Support IDV Priority: Normal Status: Open