[IDV #SMS-669063]: Java error message

Hi Bernie-

This is Don Murray. Could you send us a screenshot of your system 
configuration?  I think you can get to it from the Finder menu.

Also, can you confirm that if you open a terminal window and go to the IDV 
installation menu and run:

sh runIDV 

that the IDV starts okay?

Thanks.

Don

> On Jan 21, 2010, at 1:16 PM, Unidata IDV Support wrote:
> 
> >>
> >> I sent this message the other day but have not as yet heard back from
> >> anyone.  I'm wondering if it got through to unidata.
> >>
> >>
> > Sorry Bernie,
> > We are in the midst of tracking this problem down and will get back
> > with you as soon as we can.
> >
> > -Jeff
> >
> >
> > Ticket Details
> > ===================
> > Ticket ID: SMS-669063
> > Department: Support IDV
> > Priority: Normal
> > Status: Open
> >
> 
> Bernard Walter, PhD
> Bernard Walter Consulting
> Watermark Tower
> 1107 1st Avenue, Suite 1703
> Seattle, WA 98101
> Phone: 206-295-4724
> e-mail: address@hidden
> 
> 
> 
> 
> 


Ticket Details
===================
Ticket ID: SMS-669063
Department: Support IDV
Priority: Normal
Status: Open