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Hi Bernie- This is Don Murray. Could you send us a screenshot of your system configuration? I think you can get to it from the Finder menu. Also, can you confirm that if you open a terminal window and go to the IDV installation menu and run: sh runIDV that the IDV starts okay? Thanks. Don > On Jan 21, 2010, at 1:16 PM, Unidata IDV Support wrote: > > >> > >> I sent this message the other day but have not as yet heard back from > >> anyone. I'm wondering if it got through to unidata. > >> > >> > > Sorry Bernie, > > We are in the midst of tracking this problem down and will get back > > with you as soon as we can. > > > > -Jeff > > > > > > Ticket Details > > =================== > > Ticket ID: SMS-669063 > > Department: Support IDV > > Priority: Normal > > Status: Open > > > > Bernard Walter, PhD > Bernard Walter Consulting > Watermark Tower > 1107 1st Avenue, Suite 1703 > Seattle, WA 98101 > Phone: 206-295-4724 > e-mail: address@hidden > > > > > Ticket Details =================== Ticket ID: SMS-669063 Department: Support IDV Priority: Normal Status: Open