This archive contains answers to questions sent to Unidata support through mid-2025. Note that the archive is no longer being updated. We provide the archive for reference; many of the answers presented here remain technically correct, even if somewhat outdated. For the most up-to-date information on the use of NSF Unidata software and data services, please consult the Software Documentation first.
Hi Jacob- > Institution: Home > Package Version: 1.3b2 > Operating System: os.name:Linux; os.arch:i386; os.version:2.6.14-1.1653_FC4; > Hardware Information: java.vendor:Sun Microsystems Inc.; > java.version:1.4.2_01; java.home:/root/IDV_1.3B2/jre; > j3d.version:1.3.1-beta1; j3d.vendor:Blackdown Java-Linux & Sun Microsystems, > Inc.; j3d.renderer:OpenGL; > Inquiry: I get the following error message when trying to load the sea > surface temperatures > from the following location: Satellite - CMISS > > An error has occurred: > Loading image data > java.lang.NullPointerException This was the second error message. The first should have said something about the requested units not being supported. The problem is that the generation of this image dataset changed a while back and the default Data Type (SSTR) is no longer supported. Until we make a new release or they change the server, you can view these images by setting the Data Type in the chooser to be Brightness. It does highlight another error which is where the second message came from (NullPointerException) which I think I have a fix for. Don Murray > ****************** > Stack trace: > java.lang.NullPointerException > at > ucar.unidata.idv.control.DisplayControlImpl.updateLegendLabel(DisplayControlImpl.java:2940) > at > ucar.unidata.idv.control.ImageSequenceControl.loadDataInner(ImageSequenceControl.java:595) > at > ucar.unidata.idv.control.ImageSequenceControl.loadData(ImageSequenceControl.java:369) > at > ucar.unidata.idv.control.ImageSequenceControl.loadData(ImageSequenceControl.java:358) > at > ucar.unidata.idv.control.ImageSequenceControl.access$000(ImageSequenceControl.java:98) > at > ucar.unidata.idv.control.ImageSequenceControl$1.run(ImageSequenceControl.java:218) > at ucar.unidata.util.Misc$2.run(Misc.java:895) Ticket Details =================== Ticket ID: EEA-756106 Department: Support IDV Priority: Normal Status: Open