This archive contains answers to questions sent to Unidata support through mid-2025. Note that the archive is no longer being updated. We provide the archive for reference; many of the answers presented here remain technically correct, even if somewhat outdated. For the most up-to-date information on the use of NSF Unidata software and data services, please consult the Software Documentation first.
>From: "Jose Prieto" <address@hidden> >Organization: EUMETSAT >Keywords: 200506030707.j5377AZu018650 IDV download Hello Jose- Apologies for the delay in responding. I wanted to check with our system admins on this. >many thanks for your kind advise. Indeed I had done, and did again, >what you explain, but it must be a firewall problem. When I tried from >outside my company network it worked with downloading. To download the IDV, the machine need to have a forward and reverse name lookup relationship between the network (IP) address and the host name. Perhaps that is causing the problems at work. That's the only reason we could come up with for the strange behavior you saw. Don Murray NOTE: All email exchanges with Unidata User Support are recorded in the Unidata inquiry tracking system and then made publicly available through the web. If you do not want to have your interactions made available in this way, you must let us know in each email you send to us.