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[IDD #DYW-949238]: 20191112: GOES-16 outage from 18:30 to 18:50 UTC today

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  • Subject: [IDD #DYW-949238]: 20191112: GOES-16 outage from 18:30 to 18:50 UTC today
  • Date: Wed, 20 Nov 2019 12:44:37 -0700
Hi Carol,

re:
> Anymore news about the outage GOES-16 from last week?

Nope.

As I said in my previous email, I suspect that the outage on the 12th
was caused by the same thing as on the 13th.

The message we received on the 13th contained a statement that (apparently)
explained that outage:

"Date/Time of Initial Impact: Nov 13, 2019 1811Z

 Date/Time of Expected End: Nov 13, 2019 1822Z

 Length of the Outage/Event: 0 Hrs 11 Mins

 Details/Specifics of Change: GOES-16 ABI L1b All Bands, All Products and
 derived products All Scenes delivered to GRB, PDA. Product were affected due to
 the scheduled string failover."

The message we received on the 12th did not contain any reason for the
outage on the 12th:

"Date/Time of Initial Impact: November 12, 2019 1825Z
 
 Date/Time of Expected End: November 12, 2019 1850Z
 
 Length of the Outage/Event: 25 Mins
 
 Details/Specifics of Change: GOES-16 All Products and derived products All
 Scenes delivered to PDA, GRB."

Cheers,

Tom
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Ticket Details
===================
Ticket ID: DYW-949238
Department: Support IDD
Priority: Normal
Status: Closed
===================
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