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Hi Carol, Loss of GOES-16 products in the GRB happened again today in the same time frame as yesterday. Here is the status message we received from ESPCOperations: Date: Wed, 13 Nov 2019 19:17:56 +0000 To: _NESDIS OSPO ESPC OUTAGE Notification <address@hidden> From: ESPCOperations <address@hidden> Subject: Product Anomaly: GOES-16 - ABI L1b All Bands, All Products products delivered to GRB, PDA -Issued: Nov 13, 2019 1917Z From address@hidden Wed Nov 13 12: 18:16 2019 ... Topic: GOES-16 ABI L1b All Bands, All Products and derived products delivered to GRB, PDA Date/Time Issued: Nov 13, 2019 1917Z Product or Data Impacted: GOES-16 ABI L1b All Bands, All Products and derived products All Scenes delivered to GRB, PDA. Date/Time of Initial Impact: Nov 13, 2019 1811Z Date/Time of Expected End: Nov 13, 2019 1822Z Length of the Outage/Event: 0 Hrs 11 Mins Details/Specifics of Change: GOES-16 ABI L1b All Bands, All Products and derived products All Scenes delivered to GRB, PDA. Product were affected due to the scheduled string failover. contact information for further information: address@hidden Web Site(s) for Applicable information: N/A This message was sent to address@hidden. You have been sent this and other notifications because you have opted in to receive it. If for any reason, you wish to unsubscribe, please contact ESPC Help Desk at address@hidden or (301) 817-3880. Please note: it may take up to two business days to process your unsubscribe request. Comments: - I have no idea what "scheduled string failover" is referring to. - today's outage duration was less than yesterday, but I am thinking that they were both caused by the same thing. Cheers, Tom -- **************************************************************************** Unidata User Support UCAR Unidata Program (303) 497-8642 P.O. Box 3000 address@hidden Boulder, CO 80307 ---------------------------------------------------------------------------- Unidata HomePage http://www.unidata.ucar.edu **************************************************************************** Ticket Details =================== Ticket ID: DYW-949238 Department: Support IDD Priority: Normal Status: Closed =================== NOTE: All email exchanges with Unidata User Support are recorded in the Unidata inquiry tracking system and then made publicly available through the web. If you do not want to have your interactions made available in this way, you must let us know in each email you send to us.