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[IDD #HGT-957426]: No Canadian surface obs on IDD?

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  • Subject: [IDD #HGT-957426]: No Canadian surface obs on IDD?
  • Date: Wed, 21 Feb 2018 15:08:13 -0700
Hi again Christian,

We contacted folks in NOAA about the disappearance of Canadian surface
observations from the NOAAPort SBN starting at/just after 15 UTC yesterday.
Here is the reply that we received:

"Yesterday we suffered an outage in our data center which we’re trying to
recover from. This outage is preventing Canada from sending new
observational data to us. Our network and system administrators are working
around the clock to fix the issues, but it’s been a particularly difficult
problem to resolve.

The SDM has been sending status updates through the NOUS42 KWNO product,
you can look there for updates."

I did a Google search for 'NOUS42 KWNO' and I saw this notice earlier today:

000
NOUS42 KWNO 211115
ADMNFD

SENIOR DUTY METEOROLOGIST NWS ADMINISTRATIVE MESSAGE
NWS NCEP CENTRAL OPERATIONS COLLEGE PARK MD
1112Z WED FEB 21 2018

NCO Technical Support is still working on communication issues at
the College Park Facility.. Which is causing ECMWF
disemination..NDBC data delivery..Canadian Metar delivery to
AWIPS as well as NCEP Center product delivery problems to the
field.. Support is making some progress albeit slowly..

SDM/NCO/NCEP


The operative thing in this note is "Canadian Metar delivery
to AWIPS".

Evidently, the recovery referred to is continuing to cause problems on
a number of different fronts...

Cheers,

Tom
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Ticket Details
===================
Ticket ID: HGT-957426
Department: Support IDD
Priority: Normal
Status: Closed
===================
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