[Date Prev][Date Next][Thread Prev][Thread Next][Date Index][Thread Index]

[IDD #HIF-625790]: No data on idd servers

This archive contains answers to questions sent to Unidata support through mid-2025. Note that the archive is no longer being updated. We provide the archive for reference; many of the answers presented here remain technically correct, even if somewhat outdated. For the most up-to-date information on the use of NSF Unidata software and data services, please consult the Software Documentation first.

  • Subject: [IDD #HIF-625790]: No data on idd servers
  • Date: Mon, 20 Aug 2012 15:50:49 -0600
Hi Adam,

re: tornado clock's off
> Yea, before i sent the message i checked the clock and it was 57
> seconds behind. I synced the clock and restarted everything. Since
> it still did not work, i sent in a support message.

OK.  Thanks for checking the clock first!

re:
> when i run this command:
> 
> notifyme -v -h idd.unidata.ucar.edu
> 
> I see data comming in, in the ldmd.log file:
> 
> Aug 20 21:17:46 tornado notifyme[18233] INFO: 
> 7f460a6036dd904f92a867ec91d394b2 28140 20120820211745.420 NEXRAD2 765006 
> L2-BZIP2/KCLX/20120820211729/765/6/I/V03/0
> Aug 20 21:17:46 tornado notifyme[18233] INFO: 
> 7e578a6f271d7672441491d6175ebf4f 60167 20120820211745.217 NEXRAD2 356044 
> L2-BZIP2/KLOT/20120820211530/356/44/I/V06/0

I checked all of the real servers that comprise idd.unidata.ucar.edu.
I found the 'notifyme' connections by tornado, and they looked normal.
The feed request(s) showed up OK also.  Because of these two findings
I decided to restart the LDM on the cluster node that was servicing
tornado to see if the situation would clear.  I see that tornado
reconnected at 15:41:24:

Aug 20 15:41:24 uni20 tornado.geos.ulm.edu(feed)[17199] NOTE: Starting 
Up(6.8.0/6): 20120820204123.086 TS_ENDT {{NEXRAD2|GEM|FNMOC|CONDUIT,  ".*"}}, 
SIG=988b1aa8eeb286adb8e5c942b3d5935a, Primary
Aug 20 15:41:24 uni20 tornado.geos.ulm.edu(feed)[17199] NOTE: topo:  
tornado.geos.ulm.edu {{NEXRAD2|GEM|FNMOC|CONDUIT, (.*)}}
Aug 20 15:43:01 uni20 tornado.geos.ulm.edu(feed)[17262] NOTE: Starting 
Up(6.8.0/6): 20120820204258.473 TS_ENDT {{NEXRAD2|GEM|FNMOC|CONDUIT,  ".*"}}, 
SIG=57828d8b4d7fdd5f742ca15d6daa1028, Primary
Aug 20 15:43:01 uni20 tornado.geos.ulm.edu(feed)[17262] NOTE: topo:  
tornado.geos.ulm.edu {{NEXRAD2|GEM|FNMOC|CONDUIT, (.*)}}
Aug 20 15:43:50 uni20 tornado.geos.ulm.edu(noti)[17736] NOTE: Starting 
Up(6.8.0/5): 20120820214350.217 TS_ENDT 
{{EXP|NXRDSRC|NEXRAD2|NEXRAD3|NPORT|NIMAGE|GEM|FNMOC|GPS|FAA604|DIFAX|NMC|FSL5|FSL4|FSL3|FSL2|UNIDATA|SPARE|0x80000000,
  ".*"}}
Aug 20 15:43:50 uni20 tornado.geos.ulm.edu(noti)[17736] NOTE: topo:  
tornado.geos.ulm.edu 
EXP|NXRDSRC|NEXRAD2|NEXRAD3|NPORT|NIMAGE|GEM|FNMOC|GPS|FAA604|DIFAX|NMC|FSL5|FSL4|FSL3|FSL2|UNIDATA|SPARE|0x80000000

Question:

- are you now seeing data from idd.unidata.ucar.edu in the tornado LDM queue?

re:
> But when i run 'ldmadmin watch' I see nothing except the UNIDATA feed
> showing up from pavan and LIGHTNING from striker2

Just for a sanity check, please run:

<as 'ldm'>

notifyme -vl- -o 300

This should show the same thing as 'ldmadmin watch', but ...

re:
> Any thoughts?

Please try the 'notifyme' invocation and let us know what it
shows.

re:
>Do i need to move this into the support-ldm area?

No.  Those who read the support-idd inquiries also read support-ldm
inquiries, so moving the department will not result in more eyes
looking into the problem.

Cheers,

Tom
--
****************************************************************************
Unidata User Support                                    UCAR Unidata Program
(303) 497-8642                                                 P.O. Box 3000
address@hidden                                   Boulder, CO 80307
----------------------------------------------------------------------------
Unidata HomePage                       http://www.unidata.ucar.edu
****************************************************************************


Ticket Details
===================
Ticket ID: HIF-625790
Department: Support IDD
Priority: Normal
Status: Closed