This archive contains answers to questions sent to Unidata support through mid-2025. Note that the archive is no longer being updated. We provide the archive for reference; many of the answers presented here remain technically correct, even if somewhat outdated. For the most up-to-date information on the use of NSF Unidata software and data services, please consult the Software Documentation first.
> Hello, I just want to report that radar data is falling almost 20 minutes > behind, any idea what could be causing this? > Hello, Can you provide a little bit more information for me please? Are you connecting to: version 20 EDEX: edex-cloud.unidata.ucar.edu version 23 EDEX: edex-beta.unidata.ucar.edu *a different EDEX? What radar product are you looking at? I am looking at the NEXRAD display, KTLX, and KOAX and all products are currently up to date. Thanks, Tiffany Meyer AWIPS Lead Software Engineer NSF Unidata If you're interested, please feel free to fill out a survey about the support you receive: https://docs.google.com/forms/d/e/1FAIpQLSeDIkdk8qUMgq8ZdM4jhP-ubJPUOr-mJMQgxInwoAWoV5QcOw/viewform Ticket Details =================== Ticket ID: NJP-138911 Department: Support AWIPS Priority: Normal Status: Open =================== NOTE: All email exchanges with NSF Unidata User Support are recorded in the Unidata inquiry tracking system and then made publicly available through the web. If you do not want to have your interactions made available in this way, you must let us know in each email you send to us.