[AWIPS #NJP-138911]: Radar data lagging behind

> Hello, I just want to report that radar data is falling almost 20 minutes 
> behind, any idea what could be causing this?
> 

Hello,

Can you provide a little bit more information for me please?

Are you connecting to:
version 20 EDEX: edex-cloud.unidata.ucar.edu 
version 23 EDEX: edex-beta.unidata.ucar.edu
*a different EDEX?

What radar product are you looking at? I am looking at the NEXRAD display, 
KTLX, and KOAX and all products are currently up to date.

Thanks,

Tiffany Meyer
AWIPS Lead Software Engineer
NSF Unidata

If you're interested, please feel free to fill out a survey about the support 
you receive:  
https://docs.google.com/forms/d/e/1FAIpQLSeDIkdk8qUMgq8ZdM4jhP-ubJPUOr-mJMQgxInwoAWoV5QcOw/viewform

Ticket Details
===================
Ticket ID: NJP-138911
Department: Support AWIPS
Priority: Normal
Status: Open
===================
NOTE: All email exchanges with NSF Unidata User Support are recorded in the 
Unidata inquiry tracking system and then made publicly available through the 
web.  If you do not want to have your interactions made available in this way, 
you must let us know in each email you send to us.