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[AWIPS #XDU-933654]: EDEX Outage

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  • Subject: [AWIPS #XDU-933654]: EDEX Outage
  • Date: Mon, 04 Mar 2024 14:22:21 -0700
Hi there,

Thank you for using our reporting form. We received your submission.

> Installation: CAVE - Direct MacOS
> Version: 20.3.2-2
> Specific Menu or Resource: Goes data
> Description: Having problems with Goes 16-18 data not loading as of Friday. 

Thank you for reporting this issue, and sorry for the inconvenience.

We have addressed the issue and all products should be available and updating 
now. Please clear caveData
(https://unidata.github.io/awips2/appendix/common-problems/#mac) and restart 
CAVE, and that should work.

If you continue to experience missing data or any other issues, please don't 
hesitate to let us know.

Thanks.
--Shay Carter

She/Her/Hers
AWIPS Software Engineer
NSF Unidata

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