[Date Prev][Date Next][Thread Prev][Thread Next][Date Index][Thread Index]
[AWIPS #CAV-707962]: EDEX Outage
- Subject: [AWIPS #CAV-707962]: EDEX Outage
- Date: Mon, 04 Mar 2024 14:21:00 -0700
Hi there,
Thank you for using our reporting form. We received your submission.
> Installation: CAVE - Direct Windows
> Version: 20.3.2-2
> Specific Menu or Resource: Satellite and Models
> Description: Satellite data is not populating and NWP data is from Feb 29th
> from
what i have checked, not sure why nothing is updating. Otherwise the software
is the
best it has ever been from you guys!
Thank you for reporting this issue, and sorry for the inconvenience.
We have addressed the issue and all products should be available and updating
now. Please clear caveData
(https://unidata.github.io/awips2/appendix/common-problems/#windows) and
restart CAVE, and that should work.
If you continue to experience missing data or any other issues, please don't
hesitate to let us know.
Thanks.
--Shay Carter
She/Her/Hers
AWIPS Software Engineer
NSF Unidata
If you're interested, please feel free to fill out a survey about the support
you receive:
https://docs.google.com/forms/d/e/1FAIpQLSeDIkdk8qUMgq8ZdM4jhP-ubJPUOr-mJMQgxInwoAWoV5QcOw/viewform