This archive contains answers to questions sent to Unidata support through mid-2025. Note that the archive is no longer being updated. We provide the archive for reference; many of the answers presented here remain technically correct, even if somewhat outdated. For the most up-to-date information on the use of NSF Unidata software and data services, please consult the Software Documentation first.
Hi there, > Good news, that worked! I have played around with it for a day or so now and > am able to load > model data without any issues! I'm glad we found a working solution. I'm still not exactly sure why CAVE is having issues when installed at the system level, and it's something I'd like to look into further, but hopefully installing at the user level is a viable alternative for you. Thanks for sticking with me through the troubleshooting process. > One small thing I noticed is that if I load data from the volume browser and > then load that > product as an image, the volume browser will close on its own. When I reopen > it, I am unable > to select any products or models. However, this issue is mitigated from the > product browser > as it still lets me load model data. Thank you so much for helping me figure > out this unusual > issue! Hmmm...that is unusual. Could you please submit an entry in our short bug reporting form: https://docs.google.com/forms/d/e/1FAIpQLSf6jyZtbh49g-GCBoAQYzTVwAIf_aKz0QOeAr7gDVFhPrjAmw/viewform I'll take a look at it as soon as I have the chance to. Thank you! --Shay Carter She/Her/Hers AWIPS Software Engineer NSF Unidata If you're interested, please feel free to fill out a survey about the support you receive: https://docs.google.com/forms/d/e/1FAIpQLSeDIkdk8qUMgq8ZdM4jhP-ubJPUOr-mJMQgxInwoAWoV5QcOw/viewform Ticket Details =================== Ticket ID: HFF-258231 Department: Support AWIPS Priority: Low Status: Open =================== NOTE: All email exchanges with NSF Unidata User Support are recorded in the Unidata inquiry tracking system and then made publicly available through the web. If you do not want to have your interactions made available in this way, you must let us know in each email you send to us.