This archive contains answers to questions sent to Unidata support through mid-2025. Note that the archive is no longer being updated. We provide the archive for reference; many of the answers presented here remain technically correct, even if somewhat outdated. For the most up-to-date information on the use of NSF Unidata software and data services, please consult the Software Documentation first.
> Good Evening, I recently installed the latest version of CAVE. Everything > seems to work except I can't get the METAR station plots to load. I've > deleted CaveData, even reinstalled a few times, and nothing seems to work. > Any ideas? > Hello, I'm glad you have been able to update CAVE. Sorry you are having issues. You have the direct Windows install correct? In the past you had issues with METAR data plotting as well. Can you confirm that you don't have any user PYTHON environment variables for your account? Can you potentially send us a screen capture of your variables? Windows --> Edit environment variables for your account Thanks, Tiffany Meyer AWIPS Lead Software Engineer NSF Unidata If you're interested, please feel free to fill out a survey about the support you receive: https://docs.google.com/forms/d/e/1FAIpQLSeDIkdk8qUMgq8ZdM4jhP-ubJPUOr-mJMQgxInwoAWoV5QcOw/viewform Ticket Details =================== Ticket ID: STB-821545 Department: Support AWIPS Priority: Normal Status: Open =================== NOTE: All email exchanges with NSF Unidata User Support are recorded in the Unidata inquiry tracking system and then made publicly available through the web. If you do not want to have your interactions made available in this way, you must let us know in each email you send to us.