[Date Prev][Date Next][Thread Prev][Thread Next][Date Index][Thread Index]
[AWIPS #ZGP-732800]: plotting isentropic pressure on CAVE
- Subject: [AWIPS #ZGP-732800]: plotting isentropic pressure on CAVE
- Date: Wed, 03 Jan 2024 15:22:51 -0700
Hi Scott,
> I have installed the latest CAVE version 20.3.2-1 on my macbook and still
> can't plot data on
> the Volume browser as it is giving me the same error (Unhandled event loop
> exception). Where
> did we leave working on this a month ago?
Just to confirm, you are seeing an issue loading data from the Volume Browser
on two different
machines? One Windows 10 machine and now also on a MacBook?
Are you running these machines at a work network or at home? Have you noticed
any difference at
either of the locations?
Have you tried stopping CAVE, removing caveData
(https://unidata.github.io/awips2/appendix/common-problems/#removing-cavedata)
and then restarting
again? On the windows, you would need to update to the latest version of CAVE
and it will point
to our correct, production EDEX server.
(https://unidata.github.io/awips2/install/install-cave/#method-1-direct-windows-install)
It sort of seems like your CAVE instances aren't quite communicating with our
EDEX server properly.
Is there any way to double check that your local ports 9581 and 9582 are open
for public traffic?
--Shay Carter
She/Her/Hers
AWIPS Software Engineer
NSF Unidata
If you're interested, please feel free to fill out a survey about the support
you receive:
https://docs.google.com/forms/d/e/1FAIpQLSeDIkdk8qUMgq8ZdM4jhP-ubJPUOr-mJMQgxInwoAWoV5QcOw/viewform
Ticket Details
===================
Ticket ID: ZGP-732800
Department: Support AWIPS
Priority: Emergency
Status: Open
===================
NOTE: All email exchanges with NSF Unidata User Support are recorded in the
Unidata inquiry tracking system and then made publicly available through the
web. If you do not want to have your interactions made available in this way,
you must let us know in each email you send to us.