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[AWIPS #ZGP-732800]: plotting isentropic pressure on CAVE

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  • Subject: [AWIPS #ZGP-732800]: plotting isentropic pressure on CAVE
  • Date: Wed, 03 Jan 2024 15:22:51 -0700
Hi Scott,

> I have installed the latest CAVE version 20.3.2-1 on my macbook and still 
> can't plot data on
> the Volume browser as it is giving me the same error (Unhandled event loop 
> exception). Where
> did we leave working on this a month ago?

Just to confirm, you are seeing an issue loading data from the Volume Browser 
on two different
machines?  One Windows 10 machine and now also on a MacBook?

Are you running these machines at a work network or at home?  Have you noticed 
any difference at
either of the locations?

Have you tried stopping CAVE, removing caveData 
(https://unidata.github.io/awips2/appendix/common-problems/#removing-cavedata) 
and then restarting
again?  On the windows, you would need to update to the latest version of CAVE 
and it will point
to our correct, production EDEX server.
(https://unidata.github.io/awips2/install/install-cave/#method-1-direct-windows-install)

It sort of seems like your CAVE instances aren't quite communicating with our 
EDEX server properly.
Is there any way to double check that your local ports 9581 and 9582 are open 
for public traffic?


--Shay Carter

She/Her/Hers
AWIPS Software Engineer
NSF Unidata

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Ticket Details
===================
Ticket ID: ZGP-732800
Department: Support AWIPS
Priority: Emergency
Status: Open
===================
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