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[AWIPS #GIO-264742]: Unable to Connect to EDEX Cloud Server

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  • Subject: [AWIPS #GIO-264742]: Unable to Connect to EDEX Cloud Server
  • Date: Tue, 19 Sep 2023 13:28:49 -0600
Hi there,

> I tried creating the exceptions for the two ports below through both 
> Bitdefender
> and Windows Defender:
>
> The below is for Inbound traffic:
>
> The following is for outbound traffic. Showed some more window here to show 
> the 
> actual Windows Defender window.
>
> The following is the exception that was done in Bitdefender:
>
> I am still having trouble connecting. Bitdefender is not showing any block 
> notifications, so it would seem whatever the issue is, it's not the 
> firewalls. 
> The next thing that I can think to do is check the modem settings.

Hmm that is very strange.
Could you do one quick test first.  Could you try and install the Virtual 
Machine option
for CAVE and run it (for whichever

v18: 
http://unidata.github.io/awips2/install/install-cave/#method-2-linux-virtual-machine

Can you successfully start up CAVE and connect to EDEX within the Virtual 
Machine?
Thanks.

--Shay Carter

She/Her/Hers
AWIPS Software Engineer
UCAR - Unidata

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Ticket Details
===================
Ticket ID: GIO-264742
Department: Support AWIPS
Priority: Normal
Status: Open
===================
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