This archive contains answers to questions sent to Unidata support through mid-2025. Note that the archive is no longer being updated. We provide the archive for reference; many of the answers presented here remain technically correct, even if somewhat outdated. For the most up-to-date information on the use of NSF Unidata software and data services, please consult the Software Documentation first.
Hello, Yesterday Jetstream2, the cloud platform we host both our public V18 and V20-beta EDEX servers on, experienced technical outages that were supposed to be transparent to us. However, these did affect us, and we are still working on getting all of the systems back up. I believe as of a few minutes ago, edex-cloud.unidata.ucar.edu should be accessible again. Data will not backfill, but data will be available in realtime as it comes in. We apologize for any inconvenience. We recommend subscribing to our awips-users mailing list where we will provide information if there are outages and when they have been resolved. You can subscribe here: https://www.unidata.ucar.edu/support/index.html#mailinglists > Package Version: 18.2.1-6 > Operating System: CentOS7 (using Windows Hyper-V manager) > Hardware: > Description of problem: > > Running into a problem with CAVE startup. Errors listed below. I'm curious > is this is some sort of problem on my end, e.g. am I getting blocked in > some manner? > > Thanks for any pointers. > > ---------------------------- > unable to post request to server > > com.raytheon.uf.viz.core.exception.VizCommunicationException: unable to post > request to server > at > com.raytheon.uf.viz.core.requests.ThriftClient.sendRequest(ThriftClient.java:320) > at > com.raytheon.uf.viz.core.requests.ThriftClient.sendRequest(ThriftClient.java:270) > at > com.raytheon.uf.viz.core.comm.ConnectivityManager.checkLocalizationServer(ConnectivityManager.java:181) > at > com.raytheon.uf.viz.core.comm.ConnectivityManager.checkLocalizationServer(ConnectivityManager.java:145) > at > com.raytheon.uf.viz.core.localization.ConnectivityPreferenceDialog.validateLocalization(ConnectivityPreferenceDialog.java:610) > at > com.raytheon.uf.viz.core.localization.ConnectivityPreferenceDialog.validate(ConnectivityPreferenceDialog.java:574) > at > com.raytheon.uf.viz.core.localization.ConnectivityPreferenceDialog.validateAndClose(ConnectivityPreferenceDialog.java:519) > at > com.raytheon.uf.viz.core.localization.ConnectivityPreferenceDialog.performOk(ConnectivityPreferenceDialog.java:830) > at > com.raytheon.uf.viz.core.localization.ConnectivityPreferenceDialog$8.widgetSelected(ConnectivityPreferenceDialog.java:474) > at org.eclipse.swt.widgets.TypedListener.handleEvent(TypedListener.java:249) > at org.eclipse.swt.widgets.EventTable.sendEvent(EventTable.java:84) > at org.eclipse.swt.widgets.Display.sendEvent(Display.java:5219) > at org.eclipse.swt.widgets.Widget.sendEvent(Widget.java:1340) > at org.eclipse.swt.widgets.Display.runDeferredEvents(Display.java:4553) > at org.eclipse.swt.widgets.Display.readAndDispatch(Display.java:4143) > at > com.raytheon.uf.viz.core.localization.ConnectivityPreferenceDialog.open(ConnectivityPreferenceDialog.java:253) > at > com.raytheon.uf.viz.thinclient.localization.ThinClientLocalizationInitializer.setupServers(ThinClientLocalizationInitializer.java:98) > at > com.raytheon.uf.viz.core.localization.LocalizationInitializer.run(LocalizationInitializer.java:77) > at > com.raytheon.uf.viz.thinclient.cave.ThinClientComponent.initializeLocalization(ThinClientComponent.java:148) > at > com.raytheon.uf.viz.personalities.cave.component.CAVEApplication.startComponent(CAVEApplication.java:133) > at > com.raytheon.uf.viz.application.VizApplication.start(VizApplication.java:99) > at > org.eclipse.equinox.internal.app.EclipseAppHandle.run(EclipseAppHandle.java:196) > at > org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.runApplication(EclipseAppLauncher.java:134) > at > org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.start(EclipseAppLauncher.java:104) > at > org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:388) > at > org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:243) > at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) > at > sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) > at > sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) > at java.lang.reflect.Method.invoke(Method.java:498) > at org.eclipse.equinox.launcher.Main.invokeFramework(Main.java:673) > at org.eclipse.equinox.launcher.Main.basicRun(Main.java:610) > at org.eclipse.equinox.launcher.Main.run(Main.java:1519) > at org.eclipse.equinox.launcher.Main.main(Main.java:1492) > Caused by: com.raytheon.uf.common.comm.CommunicationException: Error occurred > communicating with server: Connection reset. Hit retry limit, aborting > connection. > at com.raytheon.uf.common.comm.HttpClient.process(HttpClient.java:520) > at > com.raytheon.uf.common.comm.HttpClient.postDynamicSerialize(HttpClient.java:696) > at > com.raytheon.uf.common.comm.HttpClient.postDynamicSerialize(HttpClient.java:720) > at > com.raytheon.uf.viz.core.requests.ThriftClient.sendRequest(ThriftClient.java:293) > ... 33 more > Caused by: java.net.SocketException: Connection reset > at java.net.SocketInputStream.read(SocketInputStream.java:209) > at java.net.SocketInputStream.read(SocketInputStream.java:141) > at > org.apache.http.impl.io.SessionInputBufferImpl.streamRead(SessionInputBufferImpl.java:136) > at > org.apache.http.impl.io.SessionInputBufferImpl.fillBuffer(SessionInputBufferImpl.java:152) > at > org.apache.http.impl.io.SessionInputBufferImpl.readLine(SessionInputBufferImpl.java:270) > at > org.apache.http.impl.conn.DefaultHttpResponseParser.parseHead(DefaultHttpResponseParser.java:140) > at > org.apache.http.impl.conn.DefaultHttpResponseParser.parseHead(DefaultHttpResponseParser.java:57) > at > org.apache.http.impl.io.AbstractMessageParser.parse(AbstractMessageParser.java:260) > at > org.apache.http.impl.DefaultBHttpClientConnection.receiveResponseHeader(DefaultBHttpClientConnection.java:161) > at > org.apache.http.impl.conn.CPoolProxy.receiveResponseHeader(CPoolProxy.java:153) > at > org.apache.http.protocol.HttpRequestExecutor.doReceiveResponse(HttpRequestExecutor.java:271) > at > org.apache.http.protocol.HttpRequestExecutor.execute(HttpRequestExecutor.java:123) > at > org.apache.http.impl.execchain.MainClientExec.execute(MainClientExec.java:254) > at org.apache.http.impl.execchain.ProtocolExec.execute(ProtocolExec.java:195) > at org.apache.http.impl.execchain.RetryExec.execute(RetryExec.java:86) > at org.apache.http.impl.execchain.RedirectExec.execute(RedirectExec.java:108) > at > org.apache.http.impl.client.InternalHttpClient.doExecute(InternalHttpClient.java:184) > at > org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:82) > at > org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:57) > at com.raytheon.uf.common.comm.HttpClient.postRequest(HttpClient.java:380) > at com.raytheon.uf.common.comm.HttpClient.process(HttpClient.java:477) > ... 36 more > > > Thanks, Tiffany Meyer AWIPS Lead Software Engineer UCAR-Unidata If you're interested, please feel free to fill out a survey about the support you receive: https://docs.google.com/forms/d/e/1FAIpQLSeDIkdk8qUMgq8ZdM4jhP-ubJPUOr-mJMQgxInwoAWoV5QcOw/viewform Ticket Details =================== Ticket ID: VIO-928944 Department: Support AWIPS Priority: Normal Status: Open =================== NOTE: All email exchanges with Unidata User Support are recorded in the Unidata inquiry tracking system and then made publicly available through the web. If you do not want to have your interactions made available in this way, you must let us know in each email you send to us.