This archive contains answers to questions sent to Unidata support through mid-2025. Note that the archive is no longer being updated. We provide the archive for reference; many of the answers presented here remain technically correct, even if somewhat outdated. For the most up-to-date information on the use of NSF Unidata software and data services, please consult the Software Documentation first.
> Hi. Confirming that this does work on your system led us to why it is not > working on ours and we wish to share it with you because the cause is > elusive... > > We recently made changes to scales in the menu. We removed these changes > and reverted /awips2/edex/data/utility/cave_static/site/xxx/bundles/scales/ > to hold the original Regional.xml and WFO.xml files and that the only copy of > scalesInfo.xml was the original in /awips2/cave/etc/bundles/scales/ > > After exiting CAVE, deleting $HOME/caveData, and launching CAVE, > reperforming your steps still did not work on our system. > > That is until we removed the file > /awips2/edex/data/utility/cave_static/user/<user>/mapStyles dir (when we were > troubleshooting this issue earlier today we noticed the right-click option > "Save Map Style" on the map legend States/Counties and tried that as an > option). Apparently this is serves as an override for whatever you do with > States/Counties in procedures or displays. > > After exiting CAVE, deleting $HOME/caveDAta, and launching CAVE, reperforming > your steps now WORKS. > > Again - thank you for your help, it led us to the right place. > > Verification question - wanted to verify that in multipanels - the attributes > of scale and the background color are applied to all panels, correct? Thanks, makes sense. And yes, for your verification question that is correct. Thanks, Tiffany Meyer AWIPS Lead Software Engineer UCAR-Unidata If you're interested, please feel free to fill out a survey about the support you receive: https://docs.google.com/forms/d/e/1FAIpQLSeDIkdk8qUMgq8ZdM4jhP-ubJPUOr-mJMQgxInwoAWoV5QcOw/viewform Ticket Details =================== Ticket ID: XAI-531566 Department: Support AWIPS Priority: Normal Status: Open =================== NOTE: All email exchanges with Unidata User Support are recorded in the Unidata inquiry tracking system and then made publicly available through the web. If you do not want to have your interactions made available in this way, you must let us know in each email you send to us.