[Date Prev][Date Next][Thread Prev][Thread Next][Date Index][Thread Index]
[AWIPS #NRD-995109]: Need help installing AWiPS on my laptop...
- Subject: [AWIPS #NRD-995109]: Need help installing AWiPS on my laptop...
- Date: Thu, 01 Sep 2022 13:19:49 -0600
Hi there,
> I'm having trouble installing AWiPS on my laptop. I followed the directions
> for the virtual machine but no luck.
>
> Could someone schedule a call with me to walk me thru the setup?
We're sorry you're experiencing some difficulty with installing CAVE. We
typically do all our
troubleshooting via email. I'll try and get a little more information from
you, and hopefully
we can get things worked out pretty quickly.
- What operating system are you using? (I'm assuming Windows, but I want to
confirm)
- And can you specify which version? (If Windows, either Windows 10 or 11, or
something else)
- Are you able to install VMWare Workstation Player? If it installed a
shortcut to the desktop
the icon sort of looks like a yellow box with arrows coming out of each of the
corners?
- Were you able to download our zipped file (unidata_cave.zip) and then extract
all the contents?
- Were you able to import it into VMWare Player use the menu: Player > File >
Open...?
Please let me know the answers to the above questions and hopefully we'll be
able to get it sorted
out for you.
Thanks!
--Shay Carter
She/Her/Hers
AWIPS Software Engineer
UCAR - Unidata
If you're interested, please feel free to fill out a survey about the support
you receive:
https://docs.google.com/forms/d/e/1FAIpQLSeDIkdk8qUMgq8ZdM4jhP-ubJPUOr-mJMQgxInwoAWoV5QcOw/viewform
Ticket Details
===================
Ticket ID: NRD-995109
Department: Support AWIPS
Priority: Normal
Status: Open
===================
NOTE: All email exchanges with Unidata User Support are recorded in the Unidata
inquiry tracking system and then made publicly available through the web. If
you do not want to have your interactions made available in this way, you must
let us know in each email you send to us.