[AWIPS #QSS-755577]: Question Regarding AWIPS

> Thank you for your email. To answer your questions, this is the first time 
> that I have installed CAVE on these machines. I can load other products when 
> using UNIDATA's EDEX (such as satellite imagery, all NEXRAD imagery, model 
> runs, NSHARP soundings, synoptic plots, etc.); however, when I attempt to 
> load upper air data or wind vectors, I receive a "error making point data 
> request", as shown in the screen shot.
> 
> As for the user, the error appears whether as the root or guest, and my shell 
> is
> /bin/bash
 
Hello,

Good to know you are able to plot other datasets! 

Couple things, it's not recommended to run CAVE as the root user and it's not 
recommended to ssh or su (switch users) because the user environment variables 
are important to maintain (specifically for python and java). If possible use 
the awips user to run CAVE (this user gets created during CAVE install - no 
password is created, so you may have to create one via root, then login using 
the awips user). Or modify the guest user's environment variables:

LD_LIBRARY_PATH=/awips2/psql/lib:/awips2/postgresql/lib:/awips2/python/lib

PATH=/awips2/psql/bin:/awips2/postgresql/bin:/awips2/python/bin:/awips2/java/bin:/awips2/hdf5/bin:/usr/local/bin:/usr/local/sbin:/usr/bin:/usr/sbin:/bin:/sbin:/home/awips/.local/bin:/home/awips/bin

JAVA_HOME=/awips2/java

Another easy way to test, is to type which python and make sure it's pointing 
at /awips2/python/bin/python


> ________________________________
> From: Unidata AWIPS Support <address@hidden>
> Sent: Wednesday, August 31, 2022 12:32 PM
> To: Williams, Gabriel J <address@hidden>
> Cc: address@hidden <address@hidden>
> Subject: EXTERNAL: [AWIPS #QSS-755577]: Question Regarding AWIPS
> 
> CAUTION: This email originated from outside of the organization. Do not click 
> links or open attachments unless you recognize the sender and know the 
> content is safe.
> 
> 
> > Good Afternoon,
> >
> > I have recently installed AWIPS CAVE (version 18.2.1-6) on our Linux 
> > machines (CentOS 7) for teaching purposes in our mesoscale meteorology 
> > course. I have some questions regarding the functionality of AWIPS.
> >
> > Currently, I've noticed that the wind data does not plot on any product in 
> > any of the menus, and I've noticed that the upper air data is not plotting 
> > as well. I wanted to know if this could be remedied.
> 
> Hello,
> Hmm interesting, I'm sorry you are having issues, but hopefully we can get 
> this resolved. Couple questions:
> 
> Is this the first time you've installed CAVE on these machines? What user are 
> you using to start up CAVE and what shell is that user using? Are you able to 
> load other products? Are you connecting to Unidata's EDEX 
> (edex-cloud.unidata.ucar.edu)
> 
> 
> Thanks,
> 
> Tiffany Meyer
> AWIPS Lead Software Engineer
> UCAR-Unidata
> 
> If you're interested, please feel free to fill out a survey about the support 
> you receive:  
> https://nam11.safelinks.protection.outlook.com/?url=https%3A%2F%2Fdocs.google.com%2Fforms%2Fd%2Fe%2F1FAIpQLSeDIkdk8qUMgq8ZdM4jhP-ubJPUOr-mJMQgxInwoAWoV5QcOw%2Fviewform&amp;data=05%7C01%7Cwilliamsgj%40cofc.edu%7C8d4e1fa5397040ef67f208da8b6e5c5d%7Ce285d438dbba4a4c941c593ba422deac%7C0%7C0%7C637975603367053094%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=2n3PFhGe%2BFsdyiJ3dhLwmuKbFxjvCUqLzwLORxjYlT4%3D&amp;reserved=0

> 
> 

Thanks,

Tiffany Meyer
AWIPS Lead Software Engineer
UCAR-Unidata

If you're interested, please feel free to fill out a survey about the support 
you receive:  
https://docs.google.com/forms/d/e/1FAIpQLSeDIkdk8qUMgq8ZdM4jhP-ubJPUOr-mJMQgxInwoAWoV5QcOw/viewform

Ticket Details
===================
Ticket ID: QSS-755577
Department: Support AWIPS
Priority: Normal
Status: Open
===================
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