[Date Prev][Date Next][Thread Prev][Thread Next][Date Index][Thread Index]

[AWIPS #WUD-852797]: Linux Installer

This archive contains answers to questions sent to Unidata support through mid-2025. Note that the archive is no longer being updated. We provide the archive for reference; many of the answers presented here remain technically correct, even if somewhat outdated. For the most up-to-date information on the use of NSF Unidata software and data services, please consult the Software Documentation first.


  • Subject: [AWIPS #WUD-852797]: Linux Installer
  • Date: Thu, 20 Jan 2022 15:21:38 -0700

Hi there,

> We finally were able to get Centos on the computer and it did download. 
> However, 
> we are stuck on the loading screen. It has the AWIPS II logo but it stays 
> there
> and won't move on. We don't have a NIVIDA graphics card in the computer could 
> that be the issue in getting the actual program to load up?

Okay great, that's good you got a Centos machine and were able to download and 
install CAVE.  The very first time CAVE runs it can take a while to fully 
populate
the local cache.  I would remove the cache right now (because it could have 
gotten corrupted) and try again and just wait.  It shouldn't take more than a 
few 
minutes (and is faster on subsequent start ups).

To remove the cache, open a terminal and type: 
 rm -rf caveData

Then restart CAVE, and connect to our edex server using 
edex-cloud.unidata.ucar.edu

Please let us know if it still does not start up within 5-10 minutes.

Thanks.

--Shay Carter

She/Her/Hers
AWIPS Software Engineer
UCAR - Unidata

If you're interested, please feel free to fill out a survey about the support 
you receive: 
https://docs.google.com/forms/d/e/1FAIpQLSeDIkdk8qUMgq8ZdM4jhP-ubJPUOr-mJMQgxInwoAWoV5QcOw/viewform

Ticket Details
===================
Ticket ID: WUD-852797
Department: Support AWIPS
Priority: Normal
Status: Open
===================
NOTE: All email exchanges with Unidata User Support are recorded in the Unidata 
inquiry tracking system and then made publicly available through the web.  If 
you do not want to have your interactions made available in this way, you must 
let us know in each email you send to us.