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[AWIPS #KKJ-466326]: unable to determine user authorization

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  • Subject: [AWIPS #KKJ-466326]: unable to determine user authorization
  • Date: Wed, 19 Jan 2022 11:44:01 -0700
Hi David,

> I just upgraded my EDEX server to the newest version and installed the newest 
> CAVE
> version on my workstation. The EDEX server is running on Redhat 7.9, and the 
> workstation is Centos 7.9.2
> When I run cave from my Linux workstation, I get a message stating it is 
> "unable to
> determine user authorization", and it hangs. On my EDEX machine, the 'edex 
> users' 
> command shows my username.
> Could this be a firewall problem between the server and workstation? If not 
> what 
> else could be happening?

I'm sorry to hear EDEX is giving you some troubles.  My initial inclination is 
the same
as yours -- it could be a firewall issue.  It's important to make sure that 
there is
access to both ports 9581 and 9582, and to make sure that your CAVE machine is 
not 
filtering the traffic by IP or hostname as well.   So whatever name or ip you 
have for
your EDEX machine needs to be accessible by your CAVE client, as well as 
traffic on 
the above-mentioned ports.  The EDEX machine must be configured to allow 
traffic on
both of those ports as well.  We recommend using IP tables to manage traffic 
flow on
the EDEX server and have some instructions on our website:
http://unidata.github.io/awips2/install/install-edex/#3-configure-iptables

Please let us know if this helps.
Thanks.




--Shay Carter

She/Her/Hers
AWIPS Software Engineer
UCAR - Unidata

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Ticket Details
===================
Ticket ID: KKJ-466326
Department: Support AWIPS
Priority: Normal
Status: Open
===================
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