[Date Prev][Date Next][Thread Prev][Thread Next][Date Index][Thread Index]

[AWIPS #WMD-138800]: Delayed satellite imagery?

This archive contains answers to questions sent to Unidata support through mid-2025. Note that the archive is no longer being updated. We provide the archive for reference; many of the answers presented here remain technically correct, even if somewhat outdated. For the most up-to-date information on the use of NSF Unidata software and data services, please consult the Software Documentation first.

  • Subject: [AWIPS #WMD-138800]: Delayed satellite imagery?
  • Date: Tue, 23 Nov 2021 14:25:21 -0700
Hi Clayton,

Sorry we never got back to you. We have made some changes to our EDEX server and
you should have been seeing much lower latencies these past few months.
For the past two days, satellite data had at most 2-3 minutes delay.
Just wanted to reach back out in case you had been waiting to hear back.
Thanks.

--Shay Carter

She/Her/Hers
AWIPS Software Engineer
UCAR - Unidata

If you're interested, please feel free to fill out a survey about the support 
you receive: 
https://docs.google.com/forms/d/e/1FAIpQLSeDIkdk8qUMgq8ZdM4jhP-ubJPUOr-mJMQgxInwoAWoV5QcOw/viewform

Ticket Details
===================
Ticket ID: WMD-138800
Department: Support AWIPS
Priority: Normal
Status: Open
===================
NOTE: All email exchanges with Unidata User Support are recorded in the Unidata 
inquiry tracking system and then made publicly available through the web.  If 
you do not want to have your interactions made available in this way, you must 
let us know in each email you send to us.