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[AWIPS #OZL-384364]: Unable to Connect to AWIPS 2 Through EDEX Cloud Server Data

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  • Subject: [AWIPS #OZL-384364]: Unable to Connect to AWIPS 2 Through EDEX Cloud Server Data
  • Date: Mon, 07 Jun 2021 10:53:06 -0600
Hi there,

> I have been attempting to connect to AWIPS through the EDEX cloud server 
> (edex-cloud.unidata.ucar.edu), and I have been unsuccessful. I have attached
> the log associated with my caveData folder to this email. I wanted to know 
> what I can do to remedy this problem.

Yes, unfortunately we are aware of this issue right now.  The cloud provider we 
host our
EDEX server in has been having trouble this morning and there is still 
currently an 
outage.
We sent out a brief email about it this morning, so if you're not already on 
our mailing
list please join the "awips2-users" list found on our website:
https://www.unidata.ucar.edu/support/index.html#mailinglists

We will use this to notify our users when our server is back online.
We apologize for the outage and inconvenience, but right now it's out of our 
hands as
we wait for our cloud provide to remedy the issue.
Thank you for your patience.


--Shay Carter

She/Her/Hers
AWIPS Software Engineer
UCAR - Unidata

If you're interested, please feel free to fill out a survey about the support 
you receive: 
https://docs.google.com/forms/d/e/1FAIpQLSeDIkdk8qUMgq8ZdM4jhP-ubJPUOr-mJMQgxInwoAWoV5QcOw/viewform

Ticket Details
===================
Ticket ID: OZL-384364
Department: Support AWIPS
Priority: Normal
Status: Open
===================
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