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[AWIPS #SKE-739638]: Unable to pip install

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  • Subject: [AWIPS #SKE-739638]: Unable to pip install
  • Date: Thu, 01 Apr 2021 10:16:17 -0600
Hi there,

> While going forward with the Direct Windows installation for CAVE, I came
> upon an issue regarding pip install in the cmd prompt. I have completed
> every step before this, however, when attempting to pip install, I get the
> error of: "The program can't start because VCRUNTIME140_1.dll is missing
> from your computer. Try reinstalling the program to fix this problem." I
> really don't know what to do or how to fix this issue. What could be the
> problem? After the DLL notification, it tells me that "Microsoft C/C++
> Compiler Driver has stopped working" if that helps in narrowing down the
> problem.

We're sorry you're experiencing issues trying to install CAVE.  This is an 
error we
haven't actually seen before.  Would you mind telling us what version of 
Windows 
you're running?  Are you running on a physical machine?  Or is it a Virtual 
Machine?
Did you have any versions of python installed before attempting the CAVE 
installation
instructions?  I know you said you followed the steps, were you careful to use 
the 
links we post and only use the specific versions we state?  We also have a video
on the website as well which I think you've come across?

Hopefully we can help you figure something out.

--Shay Carter
She/Her/Hers
AWIPS Software Engineer
UCAR - Unidata

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Ticket Details
===================
Ticket ID: SKE-739638
Department: Support AWIPS
Priority: Normal
Status: Open
===================
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