[Date Prev][Date Next][Thread Prev][Thread Next][Date Index][Thread Index]

[AWIPS #RJO-562782]: question

This archive contains answers to questions sent to Unidata support through mid-2025. Note that the archive is no longer being updated. We provide the archive for reference; many of the answers presented here remain technically correct, even if somewhat outdated. For the most up-to-date information on the use of NSF Unidata software and data services, please consult the Software Documentation first.

  • Subject: [AWIPS #RJO-562782]: question
  • Date: Fri, 28 Feb 2020 07:47:24 -0700
Hi Katherine,

The second computer that you're having trouble with is also a Windows machine,  
yes?  Just for clarification.
Have you tried restarting CAVE after you get that error?  I'm assuming you get 
the same error?  Can you try
deleting your "caveData" folder, it should be in your home directory.  After 
that, try restarting CAVE.  If
that still doesn't work, can you try uninstalling (making sure caveData gets 
deleted too) and reinstalling?
Hopefully one of these helps, if not I'll have you send me the log file.
Thank you.

--Shay Carter

Software Engineer II
UCAR - Unidata

Ticket Details
===================
Ticket ID: RJO-562782
Department: Support AWIPS
Priority: Normal
Status: Open
===================
NOTE: All email exchanges with Unidata User Support are recorded in the Unidata 
inquiry tracking system and then made publicly available through the web.  If 
you do not want to have your interactions made available in this way, you must 
let us know in each email you send to us.