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[THREDDS #WUZ-932114]: NetCDF subset service Exception Handled error

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  • Subject: [THREDDS #WUZ-932114]: NetCDF subset service Exception Handled error
  • Date: Wed, 29 Jan 2014 10:03:33 -0700
Got it, thanks!

On 1/29/2014 1:53 AM, Wright, Simon M. wrote:
> New Client Reply: NetCDF subset service Exception Handled error
>
> Hi Lansing
>
>
>
> Many thanks for your rapid response.
>
>
>
> I have tried to upload one of my netCDF files to the Dropbox account as you 
> asked - the file is called CHESS_MODEL001_RUN001_OUT_precip_1971-01.nc - but 
> got the following error:
>
>
> “An error has occurred:
> 550 5.1.1 <address@hidden>: Recipient address rejected: User unknown in local 
> recipient table”
>
>
>
> Do you want me to try and upload the file again?
>
>
>
>
>
> The version of THREDDS that we're using is 4.3.18 - 20130801.1600.
>
>
>
>
>
>
>
> Many thanks for taking a look at this issue, best wishes, Simon.
>
>
>
>
>
> -----Original Message-----
> From: Unidata THREDDS Support [mailto:address@hidden]
> Sent: 28 January 2014 17:40
> To: Wright, Simon M.
> Cc: address@hidden
> Subject: [THREDDS #WUZ-932114]: NetCDF subset service Exception Handled error
>
>
>
> Hi Simon,
>
>
>
> I've just moved your question over into our support system, as it is easier 
> for us to track problems there, rather than through an e-mail inbox.  I 
> accidentally grabbed the wrong subject header (something about discrepancies 
> between 4.2 and 4.3), but I have corrected that description.
>
>
>
> In order to help understand your issue, I will need some of the problematic 
> files you are using.  Please use our drop box to upload a representative 
> sample:
>
>
>
> http://motherlode.ucar.edu/repository/entry/show/RAMADDA/Unidata/Community/TDS+Dropbox
>
>
>
> Click the green circle with the plus sign to upload files, and note that you 
> will not be able to see the files listed after they are uploaded.
>
>
>
> Also, can you tell me what version of the TDS you are trying to run?  I 
> noticed that the documentation you referenced was for 4.2.  We are actually 
> on the cusp of releasing version 4.4, and there is a good chance that a bug 
> you are seeing in an older version of the TDS has already been fixed.
>
>
>
> Regards,
>
>    Lansing Madry
>
>    Unidata
>
>    Boulder, Colorado
>
>
>
> Ticket Details
>
> ===================
>
> Ticket ID: WUZ-932114
>
> Department: Support THREDDS
>
> Priority: Low
>
> Status: Open
>
>
>
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>
>
> Ticket Details
> ===================
> Ticket ID: WUZ-932114
> Department: Support THREDDS
> Priority: Low
> Status: Open
> Link:  
> https://www.unidata.ucar.edu/esupport/staff/index.php?_m=tickets&_a=viewticket&ticketid=23313



Ticket Details
===================
Ticket ID: WUZ-932114
Department: Support THREDDS
Priority: Low
Status: Open