This archive contains answers to questions sent to Unidata support through mid-2025. Note that the archive is no longer being updated. We provide the archive for reference; many of the answers presented here remain technically correct, even if somewhat outdated. For the most up-to-date information on the use of NSF Unidata software and data services, please consult the Software Documentation first.
Greetings! Apologies for the delayed response, as I've been out of the office. Thanks for reaching out! Our team will take a look at reboot the server as necessary. In the meanwhile, you might consider using the Python boto3 library to download the data directly from S3: from datetime import datetime import boto3 import botocore from botocore.client import Config from metpy.io import Level2File s3 = boto3.resource('s3', config=Config(signature_version=botocore.UNSIGNED, user_agent_extra='Resource')) bucket = s3.Bucket('noaa-nexrad-level2') d = datetime(2020, 5, 3, 23) station = 'KTLX' prefix = f'{d:%Y}/{d:%m}/{d:%d}/{station}/{station}{d:%Y%m%d_%H}' for obj in bucket.objects.filter(Prefix=prefix): print(obj.key) break f = Level2File(obj.get()['Body']) Cheers! Ryan > Dear Unidata, > > My colleague and I are having some problems with using the Siphon > RadarServer Python class using the url: > http://tds-nexrad.scigw.unidata.ucar.edu/thredds/radarServer/nexrad/level2/S3/. > We were able to successfully retrieve NEXRAD Level II radar data yesterday > but we're now running into a connection issue with the server. It seems > like the server might be down and might need to be rebooted. Is this > correct? We also have tried visiting the page and it is apparently down. > > Sincerely, Ticket Details =================== Ticket ID: MGE-654298 Department: Support Python Priority: Low Status: Closed =================== NOTE: All email exchanges with Unidata User Support are recorded in the Unidata inquiry tracking system and then made publicly available through the web. If you do not want to have your interactions made available in this way, you must let us know in each email you send to us.