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[Support #HDQ-517625]: Assistance requested for "Gap in packet sequence" log entries from noaaportIngester

This archive contains answers to questions sent to Unidata support through mid-2025. Note that the archive is no longer being updated. We provide the archive for reference; many of the answers presented here remain technically correct, even if somewhat outdated. For the most up-to-date information on the use of NSF Unidata software and data services, please consult the Software Documentation first.

  • Subject: [Support #HDQ-517625]: Assistance requested for "Gap in packet sequence" log entries from noaaportIngester
  • Date: Tue, 23 Jun 2020 15:26:33 -0600
Hi Gregg,

Let's start with us first.

On 6/23/20 3:23 PM, Gregory Grosshans wrote:
> New Client Reply: Assistance requested for "Gap in packet sequence" log 
> entries from noaaportIngester
> 
> Yes, a google meet would work.  Do you want to have Jay and Joe (sys admin,
> and networking gurus)?
> 
> Gregg
> 
> address@hidden> wrote:
> 
>> Hi Gregg,
>>
>> Are you in a position to be able to join a Google Meet with
>> Steve and I?
>>
>> We've been talking about your problem for awhile, and have some
>> questions.
>>
>> Cheers,
>>
>> Tom
>> --
>>
>> ****************************************************************************
>> Unidata User Support                                    UCAR Unidata
>> Program
>> (303) 497-8642                                                 P.O. Box
>> 3000
>> address@hidden                                   Boulder, CO
>> 80307
>>
>> ----------------------------------------------------------------------------
>> Unidata HomePage                       http://www.unidata.ucar.edu
>>
>> ****************************************************************************
>>
>>
>> Ticket Details
>> ===================
>> Ticket ID: HDQ-517625
>> Department: Support NOAAPORT
>> Priority: Normal
>> Status: Open
>> ===================
>> NOTE: All email exchanges with Unidata User Support are recorded in the
>> Unidata inquiry tracking system and then made publicly available through
>> the web.  If you do not want to have your interactions made available in
>> this way, you must let us know in each email you send to us.
>>
>>
>>
> 

-- 
+----------------------------------------------------------------------+
* Tom Yoksas                                      UCAR Unidata Program *
* (303) 497-8642 (last resort)                           P.O. Box 3000 *
* address@hidden                                    Boulder, CO 80307 *
* Unidata WWW Service                     http://www.unidata.ucar.edu/ *
+----------------------------------------------------------------------+



Ticket Details
===================
Ticket ID: HDQ-517625
Department: Support NOAAPORT
Priority: Normal
Status: Open
===================
NOTE: All email exchanges with Unidata User Support are recorded in the Unidata 
inquiry tracking system and then made publicly available through the web.  If 
you do not want to have your interactions made available in this way, you must 
let us know in each email you send to us.