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[McIDAS #YJC-142518]: McIDAS download issue

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  • Subject: [McIDAS #YJC-142518]: McIDAS download issue
  • Date: Thu, 07 Feb 2019 10:29:00 -0700
Hi Calin,

re:
> Unfortunately the access to download McIDAS is still restricted (I am getting 
> the
> same messages "You don't have permission to access 
> /downloads/mcidas/index.jsp".

Hmm...

> Would you please be able to assist in overcome this issue?

I just reentered you (via your affiliation ID) into the McIDAS exceptions
list, and then I verified that you are actually in the list.

Please try to download McIDAS-X again and let me know what your results
are.

I apologize for the hiccup!

Cheers,

Tom
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Ticket Details
===================
Ticket ID: YJC-142518
Department: Support McIDAS
Priority: Normal
Status: Closed
===================
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