[Date Prev][Date Next][Thread Prev][Thread Next][Date Index][Thread Index]

[McIDAS #CFH-129934]: Download problem

This archive contains answers to questions sent to Unidata support through mid-2025. Note that the archive is no longer being updated. We provide the archive for reference; many of the answers presented here remain technically correct, even if somewhat outdated. For the most up-to-date information on the use of NSF Unidata software and data services, please consult the Software Documentation first.

  • Subject: [McIDAS #CFH-129934]: Download problem
  • Date: Mon, 05 Nov 2018 13:45:09 -0700
Hi James,

re:
> I just registered and am trying to download the McIDAS-X software but
> end up at a page that says "Forbidden -- You don't have permission to
> access /downloads/mcidas/index.jsp on this server."

It is most likely that you registered using a non-'.edu' email address
(e.g., address@hidden), and you did not specify an Affiliation
Type that was one of the following:

Degree Granting College or University
Community College
K-12 Institution

The reason that this is important is our license with UW/SSEC to distribute
McIDAS-X permits us to make the software available to U.S. educational
institutions with no exceptions and international educational institutions
with a few restrictions.  We are not allowed to distribute McIDAS-X
to commercial entities, government agencies or private individuals

So, if you are wanting to download Unidata McIDAS-X-/-XCD on behalf
of SUNY Albany/ASRC, we can arrange access for you. Please let us
know if this is, in fact, the case.



Cheers,

Tom
--
****************************************************************************
Unidata User Support                                    UCAR Unidata Program
(303) 497-8642                                                 P.O. Box 3000
address@hidden                                   Boulder, CO 80307
----------------------------------------------------------------------------
Unidata HomePage                       http://www.unidata.ucar.edu
****************************************************************************


Ticket Details
===================
Ticket ID: CFH-129934
Department: Support McIDAS
Priority: Normal
Status: Closed
===================
NOTE: All email exchanges with Unidata User Support are recorded in the Unidata 
inquiry tracking system and then made publicly available through the web.  If 
you do not want to have your interactions made available in this way, you must 
let us know in each email you send to us.