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[McIDAS #FFQ-161405]: McIDAS-X IMGDISP Failing

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  • Subject: [McIDAS #FFQ-161405]: McIDAS-X IMGDISP Failing
  • Date: Thu, 07 Jun 2018 16:17:04 -0600
Hi Justin,

Sorry for the delay...

re:
> One last observation that might be helpful is that I don't have a .mcidasrc
> file. Would that be of any importance in this situation?

This is very strange since the first time one starts a McIDAS-X session,
the .mcidasrc file should be created in the user's HOME directory.

re:
> I'm having trouble getting a copy of the file to get to you. I'm still all
> very new to working in ssh and that is where the files have been downloaded
> and I can't seem to copy one to my desktop.

Are you running McIDAS-X under Windows?  I ask because of your use of the
term "desktop".

re:
> Is there a special way I can
> get the file to you from my ssh?

I don't know what you mean by "my ssh", sorry.

re:
> Sorry if that is too vague, this working environment is still fairly new to 
> me.

OK, no worries.

I'm starting to think that your problem is caused from the environment
in which you are running McIDAS.

Question(s):

- are you running under Windows or Linux?

  If Linux, what linux (output of 'uname -a')?  Also, please send the
  output of 'env | grep ^M'.

  If Windows, what version of Windows and what XWindow package
  are you using?

Comment:

- as far as getting the file to me, you should be able to send it as
  an attachment to your email

  The image you were trying to IMGDISP is 1500x2500.  While this is
  not small, it should be small enough to include as an email
  attachment.

  I really need to be able to play with the image you have so I can
  understand what is going wrong.

If needed, I can come by (you are in COMET, correct?) and check things
out in your office.

Cheers,

Tom
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Ticket Details
===================
Ticket ID: FFQ-161405
Department: Support McIDAS
Priority: Normal
Status: Open
===================
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