This archive contains answers to questions sent to Unidata support through mid-2025. Note that the archive is no longer being updated. We provide the archive for reference; many of the answers presented here remain technically correct, even if somewhat outdated. For the most up-to-date information on the use of NSF Unidata software and data services, please consult the Software Documentation first.
Hi Andrew, re: > I went to perform the necessary update to UNIDATA McIDAS-X v2015 to support > Himawari-8 satellite data. At the download page, the mcupdate.tar.gz file I > tried to download was empty. The mcupdate.tar.gz file is empty since there have been on updates to the Unidata McIDAS v2015 release yet. re: > Could you please provide me the mcupdate.tar.gz file ? You shouldn't need an update to v2015. The major enhancement in v2015 was the addition of support for Himawari imagery. Question: - have you tried using the v2015 build with your Himawari data? Or, were you assuming that the existence of the link in the downloads page meant that there was a need to update the distribution? re: > NOTE: Earlier I tried submitting a request using the request form but never > received a msg indicating it was sent. This might be a duplicate entry. The From: address included in the request form is your address@hidden address. Emails we get from '.com' addresses are held in our support inbox until a Unidata staff member moves them into our inquiry tracking system. The reason we do this is that the _great_ majority of spam that we get is from '.com' email addresses. re: > Thanks. Please let me know when you have built Unidata McIDAS-X v2015 and have tested it with your Himawari data. Cheers, Tom -- **************************************************************************** Unidata User Support UCAR Unidata Program (303) 497-8642 P.O. Box 3000 address@hidden Boulder, CO 80307 ---------------------------------------------------------------------------- Unidata HomePage http://www.unidata.ucar.edu **************************************************************************** Ticket Details =================== Ticket ID: VDS-909595 Department: Support McIDAS Priority: Normal Status: Closed