[McIDAS #CKA-730646]: Cannot contact server

Hi Heather,

re:
> You are right: there are remnants of SSEC mcidas on our old decoder!

This would explain a lot!

re:
> Yes, feel free to log onto the npingest machine and poke around at my
> settings.  It would be beneficial to us to know if something is wrong.
> Let me know what you find!

I did login, and I did make a couple of changes:

- changed the gateway in /etc/sysconfig/static-routes to be the IP of
  your eth1 interface

  This was as per my system administrator when we were setting up a
  new NOAAPort ingest machine here in Unidata yesterday.

  I made the routing change active by:

  <as 'root'>
  route add -net 224.0.0.0 netmask 240.0.0.0 gw 192.168.0.10 eth1
  route del -net 224.0.0.0 netmask 240.0.0.0 gw 192.168.0.1 eth
  netstat -rn
  Kernel IP routing table
  Destination     Gateway         Genmask         Flags   MSS Window  irtt Iface
  192.168.0.0     0.0.0.0         255.255.255.0   U         0 0          0 eth1
  10.2.15.0       0.0.0.0         255.255.255.0   U         0 0          0 eth0
  169.254.0.0     0.0.0.0         255.255.0.0     U         0 0          0 eth0
  169.254.0.0     0.0.0.0         255.255.0.0     U         0 0          0 eth1
  224.0.0.0       192.168.0.10    240.0.0.0       UG        0 0          0 eth1
  0.0.0.0         10.2.15.1       0.0.0.0         UG        0 0          0 eth0

- changed your LDM queue size from 2G to 8G

  This will help in rejecting duplicate products coming across the
  NOAAPort broadcast.  We have been seeing lots of duplicated products
  lately especially in the NGRID datastream (which comes from the
  nwstg2 channel of NOAAPort).  Our interpretation of the large number
  of duplicates is that WFOs are requesting retransmits of the data
  because they did not receive them correctly (but this is just a
  theory on our part; it has not (yet) been proven to be fact).

- stopped and restarted your LDM

  <as 'ldm'>
  - changed the LDM queue size in ~ldm/etc/registry.xml
  ldmadmin stop && ldmadmin delqueue && ldmadmin mkqueue && ldmadmin start

re:
> My plan is to monitor the system for a week: record C/N and sig strength
> at intervals throughout the day, and record the number of Gaps in our feed
> before we call our satellite guy out.

This is a good plan!

I wrote a Tcl script that records a number of things off of our S300Ns
and gets the position of the satellite providing the NOAAPort broadcast
once per minute.  I can install this for you on npingest if you like.
I am also working on a Python script that will plot relevant things
(signal vs time, signal vs sat_lat, signal vs sat_lon, sat_lat vs sat_lon,
C/N vs time, etc.). My goal is to incorporate #Gaps/minute into this
log so that we can plot #Gaps vs C/N, etc.  This should give us a
enough information to know when the satellite setup needs servicing.

Cheers,

Tom
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Ticket Details
===================
Ticket ID: CKA-730646
Department: Support McIDAS
Priority: Normal
Status: Closed